did you find a fix im having the same problem
tried everything
Community ManagerHey everyone,
Thanks for reporting this. Can you please try deleting your hardware settings file as explained in this post: Unexpected Graphical Issues 🛠️ Troubleshooting Steps
If the problem persists, please share with us the following information:
DxDiag: How to gather information on your PC using DxDiag
Report Code: Instructions on this thread
Hardware settings XMLs:
Hi @EA_cuervo , thanks for reaching out.
The troubleshooting steps don't help unfortunately. The game struggles to connect to the internet services and automatically closes.
Code: ETJE-CDSE-EDPH-BRCD
Attaching the requested files.
Let me know if you need anything else.
edit: nope, the forum completely refuses to let me attach the XML files even though I've deleted the ".xml" and added ".txt". I've been trying for 15 minutes already, it shouldn't take this long. I have stuff to do.
Uploading on mediafire https://www.mediafire.com/file/1xm1drsta55sgwp/hardware_settings_config.txt/file
https://www.mediafire.com/file/tt8t8wbegd94v41/hardware_settings_info.txt/file
Community Manager@reon0890 Thank you very much for sharing these! I will pass the information on to the team.
I have the exact same problem ever since 1.16 prior to the last update game has been working flawlessly since released,
Now loads into splash screen then main screen tries to communicate with online services then everything Freeses up,
And dumps you back to the EA app,
What have they done sure now how to wreck a good thing spent 12 hours doing all the trouble shooting,
Exploit protection,
Rolled back graphics card drivers,
Fires walls,
updated every other driver windows, peripheral etc, unplugged everything from pc.
Tried running F1 2023 first,
Checked every setting known to man,
Deleted and reinstalled EA app (The game worked for a short period but only because the server was down for maintenance done a few time trial laps around Saudia Arabia as soon as the server came back online game was crashing again every time on start-up,
You need to release another patch to fix this mess,
CPU 13700K GPU 7900XTX so more than capable of running the game,
Wheel is simagic alpha base with fx wheel,
Fanatec V3 pedals,
@EA_cuervo it's happening on Console to
Xbox Series X.
FPS drops, stuttering, slow loading into any game mode. Time trial takes almost 5 mins to load as Connecting with online services just flashes on the screen.
What even was this patch?
Community ManagerCommunity ManagerCommunity ManagerCommunity Manager
