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EA_Barry
Community Manager
2 years agoBluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.
Some general troubleshooting steps:
Make sure all available Windows Updates and hardware driver updates are installed
Temporarily disable any security software
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135
Thanks.
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