Forum Discussion

1 year ago

My game keeps crashing during the race in Las Vegas After about 5 minutes

Product: F1 24 Platform:Steam-PC Please specify your platform model. PC Summarize your bug Hello, Could you please help me? My game keeps crashing during the race in Las Vegas (I had the same issu...

DxDiag.txt124 KB

EA_Groguet

Community Manager

1 year ago

Hey @fedorbricktop

Does this happen with other tracks?

Can you share your Dxdiag and Error Report Code with us?

-Groguet

fedorbricktop
1 year ago
Hi,
Only Las Vegas and Qatar.

Error Report Code: DPVV-GBDR-DKEP-CTHD

PS: The DxDiag report is attached in the post.
- EA_Groguet
  Community Manager
  1 year ago
  @fedorbricktop wrote:
  
  Hi,
  
  Only Las Vegas and Qatar.
  
  Error Report Code: DPVV-GBDR-DKEP-CTHD
  
  PS: The DxDiag report is attached in the post.
  
  Thank you very much for adding the report code and the DxDiag. I have escalated that to the team for investigation.
  
  -Groguet
  - fedorbricktop
    1 year ago
    Any updates? Out of sheer desperation, I reinstalled the game once again, but the issue still persists.
Darthsausage44
Rising Veteran
1 year ago
@EA_Groguet This happens for me also post patch 1.15 - on Abu Dhabi and Bahrain. I don’t think it’s track specific, happens on any track post patch. I played Vegas and Qatar full distance pre patch and they worked fine
- SteveJackson
  Hero (Retired)
  1 year ago
  @Darthsausage44 wrote:
  @EA_GroguetThis happens for me also post patch 1.15 - on Abu Dhabi and Bahrain. I don’t think it’s track specific, happens on any track post patch. I played Vegas and Qatar full distance pre patch and they worked fine
  I agree, I raced Abu Dhabi last night. I TT'ed on Bahrain. Not tried all tracks yet, Spain is my benchmark track. I live at Silverstone (metaphorically).