Forum Discussion

2 years ago

My game keeps crashing during the race in Las Vegas After about 5 minutes

Product: F1 24 Platform:Steam-PC Please specify your platform model. PC Summarize your bug Hello, Could you please help me? My game keeps crashing during the race in Las Vegas (I had the same issu...

DxDiag.txt124 KB

EA_Groguet

Community Manager

2 years ago

Hey @fedorbricktop

Does this happen with other tracks?

Can you share your Dxdiag and Error Report Code with us?

-Groguet

fedorbricktop

2 years ago

Hi,

Only Las Vegas and Qatar.

Error Report Code: DPVV-GBDR-DKEP-CTHD

PS: The DxDiag report is attached in the post.

EA_Groguet
Community Manager
2 years ago
@fedorbricktop wrote:

Hi,

Only Las Vegas and Qatar.

Error Report Code: DPVV-GBDR-DKEP-CTHD

PS: The DxDiag report is attached in the post.

Thank you very much for adding the report code and the DxDiag. I have escalated that to the team for investigation.

-Groguet
- fedorbricktop
  2 years ago
  Any updates? Out of sheer desperation, I reinstalled the game once again, but the issue still persists.
  - SteveJackson
    Hero (Retired)
    2 years ago
    Do you have XMP enabled? Do so if not.
    That Dragonfly Red DAC could be an issue, try using o/b sound. Speaking of which, the ASUS audio drivers are known to be picky.
    https://www.asus.com/uk/supportonly/rog%20rampage%20vi%20extreme/helpdesk_download/
    Finally DDU the GPU driver.
    https://www.wagnardsoft.com/forums/viewtopic.php?t=5116
    Game does not crash or glitch on LV or Qatar so the track issue is irrelevant (I know it's a symptom, but not the cause).
- fedorbricktop
  2 years ago
  @EA_Groguet The game started crashing to the desktop right from the main menu. Could you release a patch to fix this? This issue only happens with F1 24. I also have WRC24, ACC, AC, DR2, ETS, ATS, Forza Motorsport, and Automobilista 2 installed, but the silent crashes are only occurring in F1 24.