Forum Discussion

1 year ago

My PC crash (Blue Screen) while im closing F1 2024

Hi everyone, everytime I try to exit from the game, the pc crash and gives me this type of error: kernel_apc_pending_during_exit. Anyone has solutions please? Thanks. My peripherics are: NVIDIA Zo...

EA_Barry

Community Manager

1 year ago

@Roby53rolle

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

Some general troubleshooting steps:

Make sure all available Windows Updates and hardware driver updates are installed
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135

Thanks.