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UVTheWill's avatar
UVTheWill
2 years ago
Solved

No Reward after Completion of Max Verstappen Challenge Career - F1 24

Product: F1 24 Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 Summarize your bug I completed the Max Career Challenge within the stipulated time after launch of the ...
  • EA_Vendcera's avatar
    EA_Vendcera
    2 years ago

    Hi everyone,

    I've got some news. So, for players who successfully completed the Max Verstappen Challenge during the early access period and didn't receive the helmet reward, our support team can now grant it to you.

    You can contact EA support by creating a case here:
    https://help.ea.com/en/help-home/

    There is also an EA Help article with further instructions:
    https://help.ea.com/en/help/faq/using-ea-help/

    -Vendcera

marshall447's avatar
marshall447
2 years ago

Product: F1 24
Platform:Steam-PC
Please specify your platform model. PC
Summarize your bug I completed the Max Verstappen challenge career and received the first two rewards in my inbox but not the Helmet.
What is your 16 digit Report Code? MTKP-DPHS-DKCX-JPGC
What peripherals are you using? Please list the exact make and model. Moza R9 V2, Simagic GT Neo, Simsonn Pro Pedals, PS5 Controller
Can you please provide the name of your current internet service provider? Buroserv
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Look on my account and see that i have completed the Max Verstappen challenge career but have not received the Helmet reward.
What happens when the bug occurs? The Helmet does not get sent to your inbox when you complete the Max Verstappen challenge career.
What do you expect to see? The Max Verstappen Helmet as a reward for completing the challenge career.

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I have left images showing that i have completed the challenge career and have not received the item.

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