Re: After patch V1.14 my screen freezes for a few seconds and FPS drops

Hello all,

I had posted my settings pictures here, confirming those settings work good for me, and I didn't get any stutters or freezes.

I also clearly told, just because these settings work for me, doesn't mean it will work for everyone, as every system is unique in some or the other way.

If someone tried my settings in hopes of getting better performance, and it didn't work for you, then, I apologize.

I had done 3 quickfire races: Silverstone, Imola and Spain, and these were the races during the daytime.

I hadn't checked it for night races. This is where it gets interesting.

Last week, when the game was in version 1.15, I did a "Short" race at Qatar.

I could see considerable amount of stuttering and occasional freezing happening.

I tried reducing the lighting intensity, but even that didn't stop the stuttering and freezing

Ultimately, it got so uncomfortable for me to drive that, I had to reduce the Graphics to Ultra Low Preset.

I am sure, nobody with an RTX 3070 GPU will ever do this.

I wanted to share my observations, but since there was a patch scheduled for today, I waited for today's update to see if this new 1.16 patch would fix things.

So today, I updated the game to latest 1.16 version, and I redid the Graphics settings.

I deleted the hardware settings folder and set my Graphics Settings same as what I posted on this post.

I did a "Short" 15 Lap race around Abu Dhabi, and I was surprised to see even more stuttering and freezing.

The stuttering is so bad that one particular lap the race felt like a slideshow.

My laptop fans were blasting air at full speed, GPU getting utilized properly, and yet there was so much stuttering happening.

I tried reducing just the lighting intensity, and it stop, nor reduce the stutters and freezes.

I reduced the graphics preset from my Custom to High, no improvement, I turned down to Medium and it was stuttering even in Medium Graphics Preset.

Ultimately, I lost and set the Graphics Preset to Ultra Low and finished the race.

Stutters do exist in Singapore and Qatar as well, but Abu Dhabi track in particular is very poor in terms of performance.  

Places where stutters happen in Abu Dhabi: Straights, turn 2,3, hairpin, long DRS straights, below the hotel turn, and final corner.

@CM_TGK, Hope you know how an F1 game should perform. Hope you realize even in a game, every gain or loss even in tenth of a second can change the races, just like real world.

The way your game works right now with abundance of stutters and freezes, every player no matter how rookie or seasoned they are, they will lose a ton of time or even loose the race.

No one, I repeat no one cares about the nuisance things you waste your time, energy, efforts and resources on Season Pass and F1 Live things. They are totally unnecessary and not required in the game. The loyal fanbase of this game has been always asking for a game that is stable, performs better and is bug free.

Hope you realize that we are not your for free pre-Alpha, Alpha or Beta testers. We are your paying customers. We are the people who play the game you make.

And as paying customers, the least you should do for us is to deliver a stable game, that performs better, free of bugs and constant stuttering and freezing.

You and the entire EA team need to roll out an immediate hotfix to address these stuttering and freezing issues.

This stuttering and freezing issues are so bad that they literally kill and spoil the mood to play the game. It feels depressive the way the game stutters and freezes, and this is totally unacceptable, and it is not customer friendly whatsoever.

If you think that F1 game customers are diverse when it comes to the type of hardware we own, and you are not willing to troubleshoot and fix issues reported by various hardware owners, why not give us a settings preset. Provide us with fixed parameters in Graphics Preset, that ensures that RTX20XX, RTX30XX, RTX40XX, AMD GPU users need to use in order to get a stable and stutter and freeze free performance.

If you think it is impossible for your team to fix these game stutters and freezes, and if you think it is waste to time and resources to fix this most common and repetitively reported issues, then always remember, we are your paying customers. We paid for this game, and you cannot release a product that is so close to being deemed as non-playable. It is your job, duty and responsibility to fix these issues reported by the players.

@CM_TGK, Despite me telling you all this, if you still cannot fix these issues at the earliest, then the entire EA and the Codemasters need to issue a public apology and immediately expedite the process of refunding the money to the users who are facing this issue.

CC: @EA_cuervo, @EA_Groguet, @EA_Barry

Regards,

Jensil Dsouza

CM Edit: Removed multiple tags. Please do not mass tag as per forum rules.

Ditto to the above full refund please.

Well I've had terrible screen freezes myself.

I managed to solve it before patch 1.16 has been rolled out today. I am pretty sure it had / has something to do with EA Anticheat.

What I did was:

1. Do a clean boot of your system via msconfig (you'll find a lot of videos on YouTube on how to do it if you don't know already).

2. After that when starting F1 24 I got an EA Anticheat error message.

3. Then I completely uninstalled EA Anticheat from my hard drive.

4. Finally when launching F1 24 again, the game reinstalls EA Anticheat.

Additionally, I disabled my Steam overlay. Ever since, I had the freezing, stuttering under control, no matter if it's Spa, Silverstone or tracks like Singapore, Abu Dhabi.

Although I'm hesitant to confirm my method as a definitive solution, I encourage everyone that still experiences these issues to try this method.

Hey @buelzenost!

Firstly, "we" as paying customers don't deserve get into so much troubleshooting, spend hours and hours on settings, tweaking and optimizations, get our career mode or other races ruined just so that we get the game setup to a point where it performs stably, i.e. without stutters or freezes.

It is the responsibility of @CM_TGK to deliver us a product that performs stably, with respect to the hardware a person owns.

And as you asked me:

1. I tried clean boot, and nothing changed.
2. My game started up as usual. I didn't get any EA Anti Cheat error messages.

I can confirm that at least in my case, the reason for stutters and freezes is not EA Anti Cheat or even Steam Overlay.

I get stutters and freezes in my Custom, High and Medium Graphics preset. If it was EA Anti Cheat or Steam Overlay causing these stutters and freezes, then I should even get them on Ultra Low Graphics preset.

Ever since Codemasters released the 1.14 patch with the new adverts' boards, and other graphics "update", they clearly messed up something that was responsible for stable performance of the game.

I can also say with absolute certainty that Codemasters have messed up something in the Ray Tracing, Ambient Occlusion, Screen Space Reflections settings post 1.14 patch. These settings in particular are the ones that impact the game performance.

My direct ask to EA and Codemasters is to release a hotfix that is solely tailored and focused towards improving the performance of the game.

The current state of this game is a "big mess", and this mess needs be cleaned up by EA and Codemasters, definitely not to be swept under the rug.

CC: @EA_cuervo, @EA_Groguet, @EA_Barry 

Regards,
Jensil Dsouza

I also experience stuttering since 1.14. EA confirmed they reproduced it 4 weeks ago in this thread. Since then both 1.15 and 1.16 where released without solving this issue.

If only we where able to uninstall updates if they break things.

Im gonna add here solution aswell.

Codemasters messed up something with EA anticheat possibly and now for some players it is causing screenfreezes and lags. To fix that you need to create exclusion in your anticheat for F1 game + EA Anticheat and game works fine after that. Itš temporary fix until they can undo their mistake after 3 months maybe, just like they are unable to solve issue with slipstream since release of the game, what is job for 1 person 8h shift.