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Re: Ers deployment issue

I'm having the same issues. I'm also having problems with other mapped buttons not just ERS. Mine is intermittent but happens in both grand Prix mode and online multiplayer (haven't started career) I was going to do a grand Prix weekend yesterday, started a practice session and went to do a push lap with ERS but when I pressed the button the drivers hand on screen moves to push the button, the 'disable' word appears but the battery didn't drain and stayed at 100%. Doesn't happen everytime racing but this has happened alongside radio, MFD and manual pitstop intermittently not working for me as well. I'm on the PS5 Using a Fanatec GT DD pro with podium F1 wheel, all up to date. I'm using the L2 button for my ERS. As I described in my own bug report, all of the buttons are assigning correctly in calibration and for me the buttons that I'm having trouble with on track are working fine in the rest of the game when cycling through menus etc for instance I use 'x' for manual pitstop which works in menus but not when on track. My issue certainly isn't to do with deadzone as the ERS has worked, my issue is an intermittent one although I havent been back on the game since yesterday to test whether the ERS is working again or not 

19 Replies

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Marked as Solution for Visibility Purposes Only.


    Hi everyone,

    so, we're aware of what we think are two different issues players are having with ERS deployment.
     
    1. ERS never deploys. We believe this is because a small brake input is being received from the controller or pedals. Setting or increasing your brake deadzone should solve this issue. We're investigating ways to mitigate this problem in a future patch.

    2. ERS sometimes stops deploying for seemingly no reason. This is a gameplay feature to simulate an ERS fault, which is meant to happen occasionally. But because the On Screen Display and Voice Over do not properly communicate what's happened to the player, it can be rather confusing. Further to that, Voice Over can tell the player to use ERS because the battery is full, even though deployment is currently unavailable, adding to the confusion. We're going to disable these faults in an upcoming patch.
  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey folks,

    to follow up on my previous message, the team has now included a change coming with the patch tomorrow at 10am UTC, which will disable the ERS faults happening occasionally.

    If you are still having issues with the ERS system after the patch tomorrow, please make sure to set your controller or pedal brake deadzone higher and that should resolve the issue. But of course, feel free to let us know if you are still experiencing problems with the ERS. Thank you.

  • Changing the dead zone is now an occurrence before practice qualifying and the race, this is getting ridiculous, cannot play co op career in a fun way as my friend is continuously struggling with being left in the dust by the AI as ers cannot be deployed, please fix this , been looking forward to this game for a long time and am extremely dissatisfied by the fact that I can’t have fun with my friend on the game. 
    thanks


  • @EA_Vendcera wrote:

    Hey folks,

    to follow up on my previous message, the team has now included a change coming with the patch tomorrow at 10am UTC, which will disable the ERS faults happening occasionally.

    If you are still having issues with the ERS system after the patch tomorrow, please make sure to set your controller or pedal brake deadzone higher and that should resolve the issue. But of course, feel free to let us know if you are still experiencing problems with the ERS. Thank you.


    Thanks! This worked for me. Appreciate the quickness from you guys, addressing this!

  • 024bea8b717810a's avatar
    024bea8b717810a
    1 year ago

    Also forgot to include, that this is an everytime occurrence and if the battery is let to charge back up to 100% again it will stop working and dead zone needs to be changed continuously to keep it off 100. For such a main part of the game to not be working correctly is becoming increasingly frustrating, I appreciate it may not be an easy fix but when you spend this amount of money on a new game and it doesn’t work correctly from the get go it unmotivates you to continue playing. If you have any other work around that may not be a temporary fix and can make the game not think there’s an issue please let me know. Basically can’t play the main part of why I bought the game for 2 player career mode until this is resolved. I appreciate your time thank you. 

  • zuch14's avatar
    zuch14
    Seasoned Newcomer
    1 year ago

    So on PS5, you need me to go on my Wheel and Pedal's control centre on a PC to change the deadzone just to make the game playable with ERS actually working?

  • Yep, otherwise the game is literally unplayable, genuinely laughable at this point that I paid over $100 for this

  • FWLJimCab's avatar
    FWLJimCab
    Seasoned Rookie
    1 year ago

    We are still seeing multiple players in our league having this issue, even after adjusting the deadzone. In some cases, adjusting needs to be done multiple times a race which renders a multiplayer race unplayable.

    Please advise if this is still something that needs to be patched and when we can expect it.

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey folks,

    with the coming update and patch 1.5 on Monday, we are addressing some additional issues with ERS you called out here.

    • Slightly increased the amount of brake pressure needed before ERS stops deploying to help people with controller or pedal problems

    Thanks for all your input once again and let us know on Monday if you are still expierencing ERS problems.

    -Vendcera

  • ajandreson's avatar
    ajandreson
    1 year ago

    ERS issue seems to be back (if it ever went away). ERS shows to be deploying when toggled but this has no impact on the car performance and charge stays at 100%.


    Playing on PS4 with controller. Changing deadzone has not fixed this. Also tried remapping, restarting, different controller. Nothing works and the game is unplayable without ERS when AI have full use.

  • ajandreson's avatar
    ajandreson
    1 year ago

    @EA_Vendcera thanks for your help on this chain so far. Any further advice/update on this issue. It seems as if patch 1.5 onset this issue for me.

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @ajandreson We are planning to release another patch soon that should address some more of the ERS issues, also in relation to AI.

  • pajala23's avatar
    pajala23
    1 year ago

    Thank you for the updates, the ERS issue has been happening to me with the latest patch V1.6 was released.

    The ERS deployment is no longer working correctly I have included a clip from my stream where you can see even though I have the ERS set to Hotlap the ERS remains at 100%

    When I am in career mode I can have the ERS in Overtake mode and the AI is passing my on straights with ease

    I have tried your suggestion of increasing brake deadzone however this has not worked 

    https://www.twitch.tv/rapidpajala/clip/RichTolerantCrowCclamChamp-Hu70CroYBgW9UmX9

    Platform: XBOX (Xbox S Series)

    Wheel: Thrustmaster T248

    At the moment the game is just unplayable because of this issue

  • Hi,

    I've had the same problem since today. No matter which ERS mode I use, I can't get any power into my vehicle. I have already checked the game for errors, reinstalled it and restarted the PC. I've also tested other game modes and they didn't work either.

    The first Video is Bahrain in the Grand Prix-Mode

    https://medal.tv/games/f1-24/clips/igjofEChNeNknauoX/d1337ylVglWb?invite=cr-MSw3aEgsNTQyMDcwMDks

    The second Video is in Austria in the Carrermode.

    https://medal.tv/games/f1-24/clips/igjtPXeCIBPiGA_qG/d1337l1KfpoH?invite=cr-MSxZTzIsNTQyMDcwMDks

  • DMcNess's avatar
    DMcNess
    1 year ago

    I have done all recommended fixes and still have this issue. Game is now unplayable weeks after buying a wheel…. Fantastic 

    anyone know how else to fix this? 

    I have uninstalled and reinstalled 

    I have changed deadzone 

    i have changed controller

  • Anrr72's avatar
    Anrr72
    1 year ago

    Still having this problem. I have changed the break deadzone, reinstalled the game. Updated all the drivers for my thrustmaster base and Steering Wheel. Worked for a moment but then cut out in the middle of the race. 

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    1 year ago

    @Anrr72 wrote:

    Still having this problem. I have changed the break deadzone, reinstalled the game. Updated all the drivers for my thrustmaster base and Steering Wheel. Worked for a moment but then cut out in the middle of the race. 


    Unsure if the Bitdefender exception applies to you. I have neither.

    Third party AV is unnecessary in Windows, if Cloudflare didn't teach you it's unwelcome with how it messes with the OS, then....

    The other reason is Thrustmaster. I grew extremely frustrated with their tech support not hearing a persistent issue I had, so I sold up and bought Fanatec. Another company that can't write drivers for their overpriced kit. In fairness, that's probably a team of one as a resource, like Logitech.

    I dodged a bullet with Thrustmaster kit and this game.

  • stonecoldtez69's avatar
    stonecoldtez69
    Seasoned Rookie
    1 year ago

    I have over 600 hours and this glitch is still happening! Just happened to me today for first time. Ps5 TM T300rs tlcm pedals. All modes, saves... Unbelievable 

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