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Community Manager

Re: F1 2024 BlackScreen

Can you please attach your Dxdiag and share it with us?

Also, can you share your Error Report Code?

-Groguet

Wishkey91
New Novice
12 months ago
HERE'S MY EROR REPORT CODE: BCXS-DSHM-JHAG-PMAD
ITS ACTUALLY WRITTEN AT THE DESCRIPTON ABOVE
DxDiag.txt94 KB
TheRagebeard
Hero+
12 months ago
@Wishkey91 Similar issues have been reported by other players over the past few weeks. I believe the most common fix has been to clear your hardware settings.
Here's how to find and delete your hardware settings file:

If already running, close F1 24
On the storage device you have F1 24 installed, go to: Users\YOURNAME\Documents\My Games\F1 24\hardwaresettings
Delete both the hardware_settings_config.xml and hardware_settings_info.xml files
Re-load F1 24
Wishkey91
New Novice
12 months ago
@TheRagebeard like the title you got, you are a champs, thanks for the information man! the game works fine after doing what you said