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EA_Groguet's avatar
EA_Groguet
Icon for Community Manager rankCommunity Manager
2 years ago

Re: VR = Game Crashes randomly when it switch from 3d VR to 2D VR (Big Sreen View)

Hey @DepatchMode 

Can you share a DxDiag with us? That information will make it easier for the team to investigate.

-Groguet

3 Replies

  • DepatchMode's avatar
    DepatchMode
    Seasoned Rookie
    2 years ago

    Thanks for the reply, File Attached to this post now.

    I tried to attach hardware_settings_config_vr.xml but post doesn't let me because not supported content and extension type

  • DepatchMode's avatar
    DepatchMode
    Seasoned Rookie
    2 years ago

    Additional Information:

    When the app crashes, these two events get trigger in the Windows Events under Application/Error:

    Event ID: 1000

    Faulting application name: vrmonitor.exe, version: 2.5.5.0, time stamp: 0x6642878c
    Faulting module name: ucrtbase.dll, version: 10.0.22621.3593, time stamp: 0x10c46e71
    Exception code: 0xc0000409
    Fault offset: 0x000000000007f6fe
    Faulting process id: 0x0x1F50
    Faulting application start time: 0x0x1DAB232E377CA2B
    Faulting application path: D:\SteamLibrary\steamapps\common\SteamVR\bin\win64\vrmonitor.exe
    Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
    Report Id: 6cea333f-31b0-4da3-a4f3-201486df7212
    Faulting package full name:
    Faulting package-relative application ID:

    Event ID: 1000

    Faulting application name: vrserver.exe, version: 2.5.5.0, time stamp: 0x6642876a
    Faulting module name: nvwgf2umx.dll, version: 32.0.15.5585, time stamp: 0x664267ba
    Exception code: 0xc0000005
    Fault offset: 0x00000000009bd527
    Faulting process id: 0x0x9ECC
    Faulting application start time: 0x0x1DAB232DFED4267
    Faulting application path: D:\SteamLibrary\steamapps\common\SteamVR\bin\win64\vrserver.exe
    Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5cf411dadcb5710d\nvwgf2umx.dll
    Report Id: e61d587c-5c0b-419b-8f34-1166d43d9ded
    Faulting package full name:
    Faulting package-relative application ID:

  • Bicanovsky's avatar
    Bicanovsky
    New Novice
    2 years ago
    @EA_Groguet Anything so far on this? It's been since May? I can provide you my DxDiag and game notes too. This is unacceptable to play like this. I'm willing to help troubleshoot as needed.

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