Forum Discussion

Yoda-NRG's avatar
1 year ago

Unable to purchase F1 24 with 15% discount owning F1 22

Product: F1 24
Platform:PC
Please specify your platform model. PC
Summarize your bug I cannot purchase F1 24 Champions edition with the discount, in F1 22 it tells me it will open a link but this does not work.
What is your 16 digit Report Code?
What peripherals are you using? Please list the exact make and model. Not aplicable
Can you please provide the name of your current internet service provider? Caiway
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Not sure.
What happens when the bug occurs? I try to buy f1 24
What do you expect to see? A discount of 15 %

I cannot purchase F1 24 Champions edition with the discount, in F1 22 it tells me it will open a link but this does not work.

8 Replies

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey @Yoda-NRG,

    edit:
    Little correction, the loyalty discount should still be available until Standard Edition launch at 15:00 UTC today.

    -Vendcera

  • @Yoda-NRG It was for pre-orders, Champion's edition has released so no longer a pre-order, no longer available.
  • Yoda-NRG's avatar
    Yoda-NRG
    1 year ago

    No matter which edition and also before it was released it does not work.

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi @Yoda-NRG,

    I've double-checked and the loyalty discount should actually still be available till Standard Edition launch at 15:00 UTC.

    Here is a screenshot from Steam:

    Could you please confirm to me if you are playing on EA app or Steam?

    You are trying to purchase it through F1 22, correct? 

    What's the exact problem when trying to purchase it? Can you upload a screenshot of how it looks for you, perhaps?

    -Vendcera

  • Yoda-NRG's avatar
    Yoda-NRG
    1 year ago

    I play it from the ea app, the link is no longer available in the F1 22 game. When I clicked it it never opened a page in the browser.

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    1 year ago
    @Yoda-NRG Hmm, thanks for the info! That's unfortunate and now since the full worldwide release, it's not possible to pre-order anymore.
  • Yoda-NRG's avatar
    Yoda-NRG
    1 year ago

    After spending a good few hours in chats with ea support getting various promises they would make sure I could make use of the offer I gave up. I’ll probably stick with f1 22 for now.

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