Forum Discussion

TCK31's avatar
TCK31
9 months ago

visual glitch after recent update

After the recent update the game just broke visually. it glitches out and start moving in and out towards the top left. i have spoken to multiple people and some have the same issue. can this be look...
EA_Groguet's avatar
EA_Groguet
Icon for Community Manager rankCommunity Manager
9 months ago

Hey @TCK31 

That's a very weird glitch. Could I get the next details from you?

  • Please, share your DxDiag with us.
  • Can you share your Error report code?

  • Can you also share your Hardware Settings? You can find it in:

    Computer\Users\<user>\Documents\My Games\F1 24\hardwaresettings

Thank you for all the info!

-Groguet

  • LCAMluis's avatar
    LCAMluis
    9 months ago

    Hi Groguet, you already help me with some problems so I am very exited about you knowing this bug. I have this same problem and it´s maddening. All start since the graphics update (the last one I think) ONLY the gameplay minimizes in the top left, the information like positions, times, and names of the pilots stays in the place. It seems to minimizes in the sames places of the track in each lap. Here you have a photo and the DxDiag. I tried to change graphics config. Also dont have an Error report code. 

    • TCK31's avatar
      TCK31
      9 months ago

      Hey, a temporary solution was found. Disable dynamic resolution.

       

      Settings > graphic settings > video mode > dynamic resolution

    • EA_Groguet's avatar
      EA_Groguet
      Icon for Community Manager rankCommunity Manager
      9 months ago
      @LCAMluis wrote:

      Hi Groguet, you already help me with some problems so I am very exited about you knowing this bug. I have this same problem and it´s maddening. All start since the graphics update (the last one I think) ONLY the gameplay minimizes in the top left, the information like positions, times, and names of the pilots stays in the place. It seems to minimizes in the sames places of the track in each lap. Here you have a photo and the DxDiag. I tried to change graphics config. Also dont have an Error report code. 

      Hey there,

      Thank you for being the only one that has attached a Dxdiag. I have realised your driver version is 31.0.15.5212, which is dated on April 2024. Could you try to update your drivers and see if this fixes the issue?

      -Groguet

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