UPDATE: 1.11.25 After the initial issue when my payment didn't go through and I encountered issues I made sure to navigate to the website and cancel my subscription... A few days later I was charged anyway and my subscription resumed.
During this period I was no longer suspended.
Instead of doing a charge back I once again. navigated to the EA website and cancelled my subscription..
Today, my subscription has ended and of course. I'm now back to being suspended..
I did receive a reply on my support ticket shortly after my last update but they just told me they saw no suspensions on my account.
Which i already stated and they charged my card so I did not follow up...
Hoping for some assistance & to see somebody dig into this a little bit more as I spent a lot of money and time on the iconic edition and paid for the premium subscription service.
I've encountered this bug twice! across two different computers and It can be recreated!
We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:
