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RumplyHail4's avatar
RumplyHail4
Seasoned Newcomer
13 days ago
Solved

F1 25 liveries?

EA, on the xbox version of F1 24, we are unable to access our pre-order bonus content if we have ordered the iconic edition. This includes: King of Silverstone and F1 25 liveries Time Trial mode. 

I have everything installed for my F1 24 application and yet it it still not there in game as this is a niche issue but I'd like to be given what I paid for.

Please may you help??

  • Hey there,

    This morning a hotfix was released to fix this issue. Can you install the content and check if you have received the liveries?

    Thank you for your patience, and sorry for the inconvenience.

    -Groguet

8 Replies

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hey there,

    This morning a hotfix was released to fix this issue. Can you install the content and check if you have received the liveries?

    Thank you for your patience, and sorry for the inconvenience.

    -Groguet

  • Modereator's avatar
    Modereator
    Rising Novice
    11 days ago

    Still do not have the liveries. It's been a nightmare trying to get help in support cases. I thought this issue would be resolved days ago but its still an issue 3 days later. I hope this doesnt go on for any longer

  • FWLJimCab's avatar
    FWLJimCab
    Seasoned Rookie
    11 days ago

    You’d think a technology company could figure out how to pin a thread in their own forum without having to mark it resolved 

    which it still is not resolved several days later. 

  • TheRagebeard's avatar
    TheRagebeard
    Hero
    12 days ago

    It says "Marked as solution for visibility purposes" this is done because marking it as a solution pins their post to the top of the page so people can easily see their response and know that they are actively investigating it.

  • FWLJimCab's avatar
    FWLJimCab
    Seasoned Rookie
    12 days ago

    Why are you marking this as resolved? I still don't have these liveries?

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Hey there,

    MARKED AS SOLUTION FOR VISIBILITY PURPOSES

    We have seen reports that Xbox players haven't received their 2025 season livery content in F1 24 for pre-ordering F1 25 Iconic Edition.

    We're actively investigating this issue and will update you as soon as we have more information.

    -Groguet

  • RatT_Chezz's avatar
    RatT_Chezz
    Seasoned Newcomer
    13 days ago

    Same issue. Even reinstalled F1 24 entirely just to see if it had to do with an update that never showed up on my end. From what I can tell based on the fact that the game hasn’t had an update, even a small one, it seems most likely the devs just haven’t rolled out the feature yet and probably will in the coming days. 

  • FWLJimCab's avatar
    FWLJimCab
    Seasoned Rookie
    13 days ago

    Same issue with me. I haven't checked today but it was not there last night. 

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