I was deceived into pre ordering this F1 2022 *. It doesn't work as advertised, so I want a refund.

I don't know, I don't think there was a point that we should ever expect a day one purchase to be not filled with bugs and being incomplete, especially a game on a yearly cycle such as F1. Previous experience of the game probably would have told us that this would not be released in a complete manner.When we have companies only care about their quarterly projections for their shareholders, the onus of the quality of the game is lost, coupled with the short development cycle. If we want games that are released in a more playable day one condition, stop preordering, wait for reviews a week into it, then buy or not buy. When people are buying it regardless from day 1, coupled with preorder sales, no matter how buggy the game comes out, EA and companies are going see it as a success. If we hit their weekly sales on release, they'll take notice. But hey we live in an impatient world where everything has to be now, now, now with consequence thought of later....

@Dan78loki wrote:@Ultrasonic_77Not in my experience I quite often had a game wouldn't load past a certain point or crash or flat out won't even work on my old c64.Not my experience on ZX Spectrum, Atari ST or Amiga A1200. I genuinely think the internet plus the pre-order concept have combined to produce a dramatic reduction in game performance at launch. Yes modern games are more complex but I still think this.

@Dan78loki wrote:Some of these guys/kids should of been around when games were on cassettes, no internet no patches and no fixes was the norm. The snowflake generation eh. They have it great right now and still don't realise itYeah for sure, they do have it great. It's just unfortunate that publishers/developers/companies are putting profit ahead of quality and taking advantage of the fact that gamers will buy the game in whatever state it comes. CoD and FIFA yearly editions and the rampant sales in a way have caused this in my opinion. The yearly cycle games due to consumer demand/sales means no development time. I feel sorry for David Greco, it's clear that he has some wonderful ideas for handling but he simply has no time to implement his ideas because they have to get the game out to sell. It's a shame really. Crunch is a b*tch. Activision have sort of seen the change with CoD yearly series returning to biennially. Maybe that's due to gamer fatigue, the free MP version, boredom with the recycled gameplay but whatever the case, sales are down. I hope it's because gamers are bored of the copy/pasta nature of the series but it can show that sales can make publishers stop and think, and with any hope the edition out in two years time will be fresh and bug free.

Physical copies may not have any actual game data anymore and just a key to access the game and then spend hours waiting to play: but with what Ubisoft tried. Guys don’t buy digital. Uk consumer rights mean you buy it from a shop. You have 21/28 (can never remember which) days to return and get full refund no questions asked. And even if you’ve had it longer. No shop will refuse if it’s newer than 6 months just as longs your loud and politely annoying so they cant force you Ito leave. They will take it back just to get rid off you.As I enjoy voicing my opinion I’m very good at it. Just remember be loud but be polite and stubborn also before Google and quickly read through consumer rights and pick a couple off sentences that sound good. Cause shops will resist but when you sound like you know your rights that’s more than they know

Some of these guys/kids should of been around when games were on cassettes, no internet no patches and no fixes was the norm. The snowflake generation eh. They have it great right now and still don't realise it

So, where is the refund for this garbage?

24 Replies

mariohomoh
Hero (Retired)
4 years ago
@fca5a86ea741dcf04e1d9fc4a4f4aa0f And you can't google your way to your store's costumer service?
TotosHeadphones
Seasoned Ace
4 years ago
Who deceived you? I don't know why anybody would preorder in this day and age without waiting for reviews from outlets and people who don't have an affiliation with the developer/publisher.
ScarDuck14
Legend
4 years ago
Physical copies may not have any actual game data anymore and just a key to access the game and then spend hours waiting to play: but with what Ubisoft tried. Guys don’t buy digital. Uk consumer rights mean you buy it from a shop. You have 21/28 (can never remember which) days to return and get full refund no questions asked. And even if you’ve had it longer. No shop will refuse if it’s newer than 6 months just as longs your loud and politely annoying so they cant force you Ito leave. They will take it back just to get rid off you.
As I enjoy voicing my opinion I’m very good at it. Just remember be loud but be polite and stubborn also before Google and quickly read through consumer rights and pick a couple off sentences that sound good. Cause shops will resist but when you sound like you know your rights that’s more than they know
wolf777dog
3 years ago
Keep Portimao, fix the damned game!
wolf777dog
3 years ago
Codemasters and EA deceived me. I don't care what you would or would or wouldn't do, I payed for an incomplete product.
TotosHeadphones
Seasoned Ace
3 years ago
I don't know, I don't think there was a point that we should ever expect a day one purchase to be not filled with bugs and being incomplete, especially a game on a yearly cycle such as F1. Previous experience of the game probably would have told us that this would not be released in a complete manner.
When we have companies only care about their quarterly projections for their shareholders, the onus of the quality of the game is lost, coupled with the short development cycle. If we want games that are released in a more playable day one condition, stop preordering, wait for reviews a week into it, then buy or not buy. When people are buying it regardless from day 1, coupled with preorder sales, no matter how buggy the game comes out, EA and companies are going see it as a success. If we hit their weekly sales on release, they'll take notice. But hey we live in an impatient world where everything has to be now, now, now with consequence thought of later....
wolf777dog
3 years ago
@TotosHeadphonesAs long as consumers keep apologizing for the companies that are giving it to them in the button, they will continue this lazy, arrogant, incompetent way of doing business. Have you seen EA's recent Madden or Fifa games? Would you go to a restaurant that advertised lobster, then gave you a cheeseburger. But halfway through your cheeseburger, they bring out a lobster claw, only this time they promise to bring out the rest of the lobster once they figure out how to cook it? Is that what we're supposed to accept now? Just because "that's how it is"?
Dan78loki
3 years ago
Some of these guys/kids should of been around when games were on cassettes, no internet no patches and no fixes was the norm.
The snowflake generation eh. They have it great right now and still don't realise it
Ultrasonic_77
Hero
3 years ago
@Dan78loki wrote:
Some of these guys/kids should of been around when games were on cassettes, no internet no patches and no fixes was the norm.
The snowflake generation eh. They have it great right now and still don't realise it
Yes and no. Pre-internet games were released in MUCH better state precisely because they were never going to be patched.
Ultrasonic_77
Hero
3 years ago
@ScarDuck14 wrote:
Physical copies may not have any actual game data anymore and just a key to access the game and then spend hours waiting to play: but with what Ubisoft tried. Guys don’t buy digital. Uk consumer rights mean you buy it from a shop. You have 21/28 (can never remember which) days to return and get full refund no questions asked. And even if you’ve had it longer. No shop will refuse if it’s newer than 6 months just as longs your loud and politely annoying so they cant force you Ito leave. They will take it back just to get rid off you.
As I enjoy voicing my opinion I’m very good at it. Just remember be loud but be polite and stubborn also before Google and quickly read through consumer rights and pick a couple off sentences that sound good. Cause shops will resist but when you sound like you know your rights that’s more than they know
Have you ever successfully got a refund on a game in the way you suggest? I've not tried but am a bit doubtful it may be as easy as you suggest.