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ghinakarisma's avatar
2 years ago

offended name fc 24

i cannot my change my name on clubs (pro clubs) EAFC24 it says “your entry is filtered because it may be used for offend or harras other player which breaks our user aggreement. Please enter different text and try again. I using yg own name and this cause dont happen in the past.

please fix it 

7 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @ghinakarisma 

    Could you please ensure that there are no spaces before or after the name you want to use? Have you used the same name on your account in the past, or was it a different profile? 

  • yes there is no space at all, i always use the same name.

    Do you know how to fix this?

    thanks

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    To be sure, can you please send me the name you tried to enter as you typed it in the game? 

  • GoonerB's avatar
    GoonerB
    Seasoned Adventurer
    2 years ago

    @EA_Pulsar

    Over the last few weeks the "Profanity Filter" that ClearSpeak manages for you has gone out of control.

    It's banning names that are by no means offensive to anyone. Banning names with just consonants that do not even spell words, banning numbers.

    Both my user name (same as forum here) and or team name "TFF 08" have been deemed offensive in recent months.

    We've use the team name since clubs first started 15+ years ago.

    I had used my username since PS2 Online!!


    There have been many complaints and posts about this.

    If it keeps going down this path, soon enough the only thing you'll be able to name your player or club will be randomly generated strings of letters an numbers.

    Or something racist - as your filter and complaints system apparently cannot cope with those at all.

  • GoonerB's avatar
    GoonerB
    Seasoned Adventurer
    2 years ago
    @Yevgeniy6
    There is no "fix" as such.

    Unfortunately untill EA rectify this situation you just have to find something that works.

    You could keep trying names you'd like to use and hopefully one of them will bypass the overly restrictive ban list.

    If you really want to play and don't care about the name, try just numbers, or letters that don't resemble any word. The more random the better.

    It's ridiculous that we have to go to these lengths but until EA take ownership of this situation that's about all you can do.

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