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If you can't access the PlayStation store, you should contact their support at playstation.com.
Hi there,
Not sure if it's an EA issue or a Playstation issue, but basically it looks like it doesn't register the fact I'm eligible to download the PS4 version from the PS store, despite the fact EA FC 24 should be in my library after installing the game from a PS5 disc.
When I go to the PS Store it only offers me the ability to buy the game.
Seems basically everyone with a PS5 physical edition is experiencing this issue, so it's widespread. There are multiple threads about it on this forum.
- 2 years ago
I have the same issue. I purchased a digital cd key of Standard Edition (works officially for both Ps4 and Ps5) however I only have PS5 version of the game on my PS5 Console. I am unable to download PS4 version as promised by EA Games. I am looking for help on this. This is annoying that I am unable to play with my friends on PS4 version of the game. There is no option avaialble to choose "select version" when I tried to do.
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