Solved
Can new gen players get old gen in ea fc 24 with dual entitlement
I need to know if ps5 owners can get old gen version for free with the new gen version of the game
Forum Discussion
EA_Aljo
Community Manager
Community ManagerTry going to Game Library > Your Collection > FC 24. You should see the PS4 version here and be able to download it.
I'm doing exactly this, it only shows one FC 24 thumbnail and that one ONLY has the PS5 logo on it. Selecting it gives no option to download PS4 version.
- EA_Aljo
Did you hit the button with the 3 dots on it? Here are some images that should show the steps for downloading.
Many thanks, this confirms that there is an issue. I'm attaching a screenshot that shows I'm not able to select the option "Select Version". Console language is swedish, but you should make the options out:
"Starta aktivitet" = Start activity
"Spela" = Play
"Visa produkt" = View product
"Sluta följa" = Stop following
"Hälsa / Klassificeringar / Sekretess / Villkor" = Health / Ratings / Privacy / Terms
Edit: I have also tried restoring licesense, system software and game is updated and I've tried with other accounts on same PS5. Going to PS Store page only gives me the option to purchase the game, it doesn't say "In library" or anything like that.
