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hull21's avatar
hull21
2 years ago
Solved

Can new gen players get old gen in ea fc 24 with dual entitlement

I need to know if ps5 owners can get old gen version for free with the new gen version of the game
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @hull21 

    All versions of FC 24 come with dual entitlement so Xbox Series X and PS5 will also have access to the Xbox One and PS4 versions of the game.

CartmanBurger's avatar
CartmanBurger
2 years ago

@EA_Aljo 

I'm doing exactly this, it only shows one FC 24 thumbnail and that one ONLY has the PS5 logo on it. Selecting it gives no option to download PS4 version.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@CartmanBurger 

Did you hit the button with the 3 dots on it? Here are some images that should show the steps for downloading.

  • CartmanBurger's avatar
    CartmanBurger
    2 years ago

    @EA_Aljo 

    Many thanks, this confirms that there is an issue. I'm attaching a screenshot that shows I'm not able to select the option "Select Version". Console language is swedish, but you should make the options out:

    "Starta aktivitet" = Start activity

    "Spela" = Play

    "Visa produkt" = View product

    "Sluta följa" = Stop following

    "Hälsa / Klassificeringar / Sekretess / Villkor" = Health / Ratings / Privacy / Terms

    Edit: I have also tried restoring licesense, system software and game is updated and I've tried with other accounts on same PS5. Going to PS Store page only gives me the option to purchase the game, it doesn't say "In library" or anything like that.

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