Contact with support

Hi there, @CKITINNN 

Our network engineers are not available over Answers HQ. If you're having connection issues, I'll try to help. What did you need some assistance with?

Hi, @EA_Aljo 

I work at an internet provider in Brazil, and I believe that FIFA traffic goes to PNI Google, I would like to know if there was any way to remove this traffic from PNI, as the latency for the game is better outside of PNI.
I can filter IP blocks that are destined for FIFA servers, but I cannot influence traffic on EA's side, would we be able to negotiate this?

@CKITINNN 

I'm sorry to say, this is not something we can help with over Answers HQ. I'll pass on this feedback for you though. Thank you.