Forum Discussion
EA_Shepard
2 years agoCommunity Manager
Hey All,
We wanted to follow up with you on this one and see who is still running into an issue with not being able to launch the game.
If you are still having issues launching the game, please provide us the following:
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Attach the EA App Error Report ID Here
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
- Windows OS:
- Windows OS version:
- GPU model and driver version:
- Region:
- Are you using an internal or external drive?
- Are you using an HDD or SSD?
- Date this issue started (is it still happening?)
- Any other errors?
- Attach a DxDiag
2 years ago
- EA App/Steam/Epic: EA APP
- EA ID/Steam user ID: Pr0KoxPL123
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
- Windows OS: Windows 10
- Windows OS version: Windows 10 Pro
- GPU model and driver version: RTX 2060
- Region: Poland
- Are you using an internal or external drive? Internal
- Are you using an HDD or SSD? SSD
- Date this issue started (is it still happening?) Today
- Any other errors? Cant play the game, cant start...
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