Forum Discussion
EA_Shepard
Community Manager
3 years agoHey All,
We wanted to follow up with you on this one and see who is still running into an issue with not being able to launch the game.
If you are still having issues launching the game, please provide us the following:
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Attach the EA App Error Report ID Here
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
- Windows OS:
- Windows OS version:
- GPU model and driver version:
- Region:
- Are you using an internal or external drive?
- Are you using an HDD or SSD?
- Date this issue started (is it still happening?)
- Any other errors?
- Attach a DxDiag
3 years ago
EA AppEA ID: Paulopereira50
Attach the EA App Error Report ID
- cb96e0a1-543d-41a9-9b83-63f52768a430
The EA app logs can be found in C:\Users\Paulo\AppData\Local\Electronic Arts\EA Desktop\Logs
Windows OS:11
Windows OS version:11 home
GPU model and driver version: RTX 2070 Driver 536.99
Region: Portugal / Europe
Are you using an internal or external drive? internal Driver
Are you using an HDD or SSD? SSD
Date this issue started (is it still happening?) 25/09/2023
Another error: No