EAFC 24 PC not launching

Hey All,

We wanted to follow up with you on this one and see who is still running into an issue with not being able to launch the game.

If you are still having issues launching the game, please provide us the following:

• EA App/Steam/Epic:
• EA ID/Steam user ID:
• Attach the EA App Error Report ID Here
• The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
• Windows OS:
• Windows OS version:
• GPU model and driver version:
• Region:
• Are you using an internal or external drive?
• Are you using an HDD or SSD?
• Date this issue started (is it still happening?)
• Any other errors?
• Attach a DxDiag

• EA App/Steam/Epic: EA APP
• EA ID/Steam user ID: vladiscov
• The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
• Windows OS: Windows 11
• Windows OS version: Windows 11 Pro
• GPU model and driver version:
• Region:  
• Are you using an internal or external drive?
• Are you using an HDD or SSD? SSD
• Date this issue started (is it still happening?) Today
• Any other errors? Cant play the game, cant start...

@EA_Shepard
EA App
EA ID: 9inxy
Windows OS: 11
Windows OS version: 22H2
GPU model and driver version:  Radeon™ 780M - Adrenalin 23.9.2
Region: UK / England
Are you using an internal or external drive? Internal
Are you using an HDD or SSD? SSD
Date this issue started: 22.9.2023
Any other errors? N/A
Attach a DxDiag

• EA App/Steam/Epic: EA APP
• EA ID/Steam user ID: Sweeyeuh
• The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
• Windows OS: Windows 10
• Windows OS version: Windows 10 Pro
• GPU model and driver version: 2060 super, driver 537.34
• Region: France
• Are you using an internal or external drive? Yes
• Are you using an HDD or SSD? both
• Date this issue started (is it still happening?) Today
• Any other errors? Cant play the game, cant start...

Apologies - error report now attached.

• EA App/Steam/Epic: uayrb
  
• EA ID/Steam user ID: uayrb
• Windows OS:10
• Windows OS version:10
• GPU model and driver version:1660 Super
  
• Region: UK
  
• Are you using an internal or external drive? Internal
  
• Are you using an HDD or SSD? SSD
  
• Date this issue started (is it still happening?) Today
  
• Any other errors? No

• EA App/Steam/Epic: EA APP
• EA ID/Steam user ID: Pr0KoxPL123
• The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
• Windows OS: Windows 10
• Windows OS version: Windows 10 Pro
• GPU model and driver version: RTX 2060
• Region:  Poland
• Are you using an internal or external drive?  Internal
• Are you using an HDD or SSD? SSD
• Date this issue started (is it still happening?) Today
• Any other errors? Cant play the game, cant start...

• EA App/Steam/Epic: EA APP
• EA ID/Steam user ID: Exequii22
• Attach the EA App Error Report ID Here
• The EA app logs can be found in C:\Users\Eze\AppData\Local\Electronic Arts\EA Desktop\Logs
• Windows OS: Windows 11
• Windows OS version: Windows 11 Pro 22H2
• GPU model and driver version: Nombre del dispositivo DESKTOP-M2QA5A5
  Procesador AMD Ryzen 5 3600XT 6-Core Processor 3.80 GHz
  RAM instalada 16.0 GB
  
  
• Region: Argentina / South America
• Are you using an internal or external drive? -Internal
• Are you using an HDD or SSD? - M2 
• Date this issue started (is it still happening?) 09/21 still happening
• Any other errors?
• Attach a DxDiag

Gracias!

• EA App
• EA ID/Steam user ID:Sersayar 
• The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
• Windows OS: Windows 11
• Windows OS version: Pro
• GPU model and driver version: RTX 3060 Ti - 537.42
• Region: Türkiye / Turkey
• Are you using an internal or external drive?: Internal
• Are you using an HDD or SSD?: SSD 
• Date this issue started (is it still happening?): 22.09.2023 - 07.00 AM ( still happening)
• Any other errors?:  Game is not opening. Sometimes it opens when I run it in Windows 8 compatibility mode. But it remains on the opening screen with the FC 24 logo.