2 years ago
False ban
Eafc have the right to ban your account without representation. This game has proximity chat off, and I never messag seen anyone on. When appealing instead of looking at my account, they just decline...
We cannot assist with bans directly here on AHQ and neither can our Advisors.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks Barry! Definitely didn’t make 3 already to get the same automated messages. All of those claims againsted me literally do not exist. There isn’t proximity chat nor have so messaged anyone because it’s an EA ban. Barry this is ridiculous because what’s to stop this from happening again. False offense and ontop of that there is no real support team. How are u gonna accuse someone than not show evidence because they do not have to disclose. Well I’m trying to figure out why I got banned and why nobody in EA knows why
Barry, how would it be possible to resolve issues like this if the support team does not actually exist? I have a hard time believing they actually do investigations considering my case. I have been playing games on EA for years and never had this issue. Its very frustrating when emailing customer support is the equivalent to talking to a brick wall.
He knows nothing.
rip its over for me I guess, I enjoyed this game since 2012 but I've noticed the sharp decline for a while now. I'm honestly just amazed with the amount of money they make to have at least a real support team XD. Time to move on