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xXGETR3KTXx69's avatar
2 years ago

FC24 Not opening after splash screen

I just downloaded FC 24 on the EA APP, and after I launch the game I get the splash screen that shows that the game is loading up, and after it disappears, nothing else shows up. On my task manager I can see that FC 24 is running, but I am not seeing any screen whatsoever. Has anyone found a fix for this? I haven't even been able to load the game once.

7 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @xXGETR3KTXx69 @nnikolic97 

    Download and install all available Windows Updates

    Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

    Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

    Check your machine meets the below requirements: 

    • OS: Windows 10 - 64-Bit
    • Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
    • Processor(Intel): Intel Core i5-6600K @ 3.50GHz
    • Memory: 8 GB
    • Graphics Card(AMD): AMD Radeon RX 570 4GB
    • Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
    • Direct X: 12 Compatible video card or equivalent (feature level 12_0)
    • Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
    • Hard Drive Space: 100 GB

    Thanks.

  • I had the exact same issue.

    I had this problem with Fifa 23 as well. I discovered that my system was still in legacy not UEFi as I had originally upgraded to Windows 10 instead of fresh installing. All my drives were still using legacy partitioning etc. Therefore TMP and secure boot were not available.

    I had no problem on my laptop which is newer and only a few years old and automatically met the requirements of anticheat.

    Eventually it started working on my desktop as well. I was even playing a couple of days before the early release of FC24.

    I had no such luck with the new game though. It would go to the splash screen then disappear. My computer would become dead silent. The fans would be idle even though the game was supposedly running (as seen in task manager)

    I tried every fix

    - TPM 2.0 is set up

    - Secure boot is on (tried standard and custom)

    - tried running everything as administrator

    - reinstalled certificates for anticheat

    - uninstalled anticheat and reinstalled while nothing was running

    - uninstalled and reinstalled the game

    - verified game files

    - reinstalled game on another drive

    - disabled every startup app possible

    - made sure no other applications were running when loading the EA app and the game

    - installed every driver and update

    - ran numerous file checks

    - uninstalled graphics drivers and reinstalled

    - uninstalled a number of unused applications

    - tried disabling firewall (although everything was already allowed through)

    I ended up reinstalling windows with a fresh install. 

    Did every update possible once installed. Installed the graphics drivers then installed the EA app only. 

    The game is now installed and working. 

    I don't yet know exactly what was interfering with it previously but I am going to reinstall things one at a time to test.

    The fact that it worked on my laptop leads me to believe that there was some software, registry or file issues that were causing problems with the anticheat service.

    If I get to the root of the issue I will post again.

  • Weigaz's avatar
    Weigaz
    2 years ago

    hey i also have problem. i play launch game. i see anticheat logo for about 5-10sec then it closes and i end back to ea app. is there any fix yet

  • p0ye's avatar
    p0ye
    2 years ago

    I have the same problem as you with the splash screen but I also noticed that there was no fc 24 folder in the documents folder and that at no time did Windows Defender ask if I wanted to authorize the game, do you have the same things?

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