Do they reply ?
Community ManagerHey everyone,
Just clearing up how long the Terms of Service Team usually takes to respond, you can find this information here: Get information about your EA Account lock, ban, or suspension
If you think the ban, lock, or suspension on your EA Account was a mistake, you can appeal the decision.
To appeal, select the available method to contact us here, fill out the webform, and select Send.
If you submit a chargeback for a refund outside of our refund policy, we may take one of the following actions:
Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com about your case within 10 days, though sometimes it takes longer. The email will give you further details about our decision and how to dispute it if you think we’ve made a mistake.
@flugzeugspieler0 If you haven't received a reply yet, you can expect to receive an answer via email in the coming days. The email will be sent to the one being used on your EA account.
