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Galledan's avatar
Galledan
2 years ago

I can't buy EA FC 25 from EA App

Hello, When I try to buy EA FC 25 from the EA App it gives me the error on the attachment. I tried different cards still same result. I do not want miss my discount before my EA Play Pro's subs is do...
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @Galledan tested this just not and not seeing any issues not am I seeing other reports of it. 

Can you try a different payment method other than card to see what happens?

Darko

sebbesk1's avatar
sebbesk1
2 years ago

I also have the same problem. I try to buy ea fc 25 loyalty edition,  but when i put in my card details it just says "Your request could not be processed.
We were unable to verify your credit or debit card. Please check your payment details and try again. Alternatively try another credit card or payment option or check with your card issuer or bank." I have tried 3 different cards and nothing works. its quite irritating because i want it before the game comes out on friday.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    That error @sebbesk1 generally means an issue with the information that you are entering.

    Worth taking the time to review your details and ensure they are identical to what the card and bank have. 

    Darko

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