Menus Broken
It's now the middle of July and the menus are still broken. I'm not pressing any buttons at all here and if I do want to play a match I have got to try and hit the button at the right time. This does...
Forum Discussion
EA_Darko
Community Manager
Community ManagerI understand the frustration @MikeBru2102 but if this were game related then everyone would be seeing it or at least a huge number of players.
If you are using an Xbox controller but not using the official dongle then you can run into issues like this and it is not something we can assist with.
The game is plug and play, I use my PS5 and Xbox controllers with it without issue but I keep them up to date and use the official support adaptors for them as Bluetooth devices often have issues. I have a certain lag when using my soundbox and PC over Bluetooth that does not exist when I have it wired.
That you have multiple Bluetooth devices connected can also cause issues. The more you have connected the more likely you will see things like this pop up.
You can blame the game all you want but it won't fix the issue. Our team can't push a fix for an issue that is on your system side. And as you said yourself, you don't have it all the time so that is further evidence that this is not a game issue but system related.
Darko
That you have multiple Bluetooth devices connected can also cause issues. The more you have connected the more likely you will see things like this pop up.
How many times??? I don't experience any other issues with any other game, just THIS GAME. If it was a system issue I would experience these issues on other games and that would make me think that it is a system issue. Because it only happens on THIS GAME then I don't believe it's a system issue at all. Other people have complained about this in other forum posts.
The only thing I have connected via bluetooth is my controller, so I don't have multiple bluetooth devices connected, I just have one.
- EA_Darko
As I said @MikeBru2102, just because it is not in other games does not mean anything.
I am only trying to help but at it feels like we are going around in circles and you are unwilling to troubleshoot this on your end.
We can only help you help yourself when issues like this pop-up.Darko
don't bother argue with them, it always our hardware, our connection is the issue and problem that need to check or upgrade.. regarding the control issue, i also have the issue around 2 day ago.. i need to concede 2 game due to controller malfunction when playing but outside the game, the controller have no problems at all..
- @Anonymous I don’t think that’s fair there are plenty of times ea has said the server or game has had a problem. It’s not always eas fault though especially when only a few have an issue.
