2 years ago

My case was closed, but no action was taken and no one communicated anything

Hello - I opened a case several days ago, 167189846. I see that the case was closed today and is under "fixed" status. However, no action was taken on my account, nor did anyone communicate any in...

energystar234

Rising Scout

2 years ago

Yes

themistro24
2 years ago
If true, that is ridiculous. If I treated customers that way I would be fired.
- energystar234
  Rising Scout
  2 years ago
  And if I treated my customers that way, they would stop coming in to my store.
  But, people keep coming back here and spending millions on content, so why would they change?
  - EA_Barry
    Community Manager
    2 years ago
    @themistro24
    
    That is not ideal, please try again.
    
    Click the following link to get started:
    
    https://help.ea.com/help/faq/using-ea-help/
    
    Thanks.