2 years ago

My case was closed, but no action was taken and no one communicated anything

Hello - I opened a case several days ago, 167189846. I see that the case was closed today and is under "fixed" status. However, no action was taken on my account, nor did anyone communicate any in...

EA_Barry

Community Manager

2 years ago

@themistro24

That is not ideal, please try again.

Click the following link to get started:

https://help.ea.com/help/faq/using-ea-help/

Thanks.

themistro24

2 years ago

Thanks for your reply, but I have been submitting ticket(s) and replying to their emails for the last several days. EA Help does not even bother to help, they just close the ticket.

The latest response told me to go to Live Chat, so I followed the instructions and Live Chat is not even an option. Please advise where I can speak to a human being that understands English OR where I can get a refund for my purchase.

Thank you.

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My case was closed, but no action was taken and no one communicated anything

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