2 years ago

My case was closed, but no action was taken and no one communicated anything

Hello - I opened a case several days ago, 167189846. I see that the case was closed today and is under "fixed" status. However, no action was taken on my account, nor did anyone communicate any in...

EA_Barry

Community Manager

2 years ago

@themistro24

That is not ideal, please try again.

Click the following link to get started:

https://help.ea.com/help/faq/using-ea-help/

Thanks.

themistro24

2 years ago

By the way, it's super frustrating that you responded telling me to open another ticket after I have been going around in the same circle for almost a week.

The level of customer service at EA is appalling. You guys don't even try or care.

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My case was closed, but no action was taken and no one communicated anything

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