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TNP_Baggis's avatar
TNP_Baggis
Not applicable
2 years ago

My request can not be processed when purchasing!

Hi. I try to pre-order FC 24, the Ulitmate Edition. But when I do this, I get the known message, "Your request could not be processed. We were unable to verify your credit or debit card. Please che...
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 years ago
@TNP_Baggis,

Do you have any other payment option you can try? It could be just a temporary issue, but if our app can't verify your payment information it might be a sign of something else. I don't suppose you got an error code to go along with the message itself?
  • TNP_Baggis's avatar
    TNP_Baggis
    Not applicable
    2 years ago

    No, I don’t have any other payment method, and this have happened multiple times on the ea app. I can purchase other this on other launchers, but not ea app?

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