@EA_Aljo can we please have an update on this issue?
EA is not following the parental control settings configured on the PS4 console platform, despite advice from yourself to the contrary.
When will this be resolved please?
Community ManagerI'm not aware of any issues with this. Child accounts under the age of 13 are not able to partake in multiplayer modes. Offline modes are playable for all ages though. This is intended.
@EA_Aljo from the EA websire that you posted in this thread previously.
This is not the experience currently with EA Sports FC24 on PS4.
Please advise.
Community ManagerYou can click on the + sign as seen in the screenshot here to view the age limits in each country.
We cannot change this as we have to comply with the regulations of each country.
@EA_AljoYes, I have read that and for the UK it is 13 years old, but that does not matter if I set the parental restriction to higher than 13years old for any PS4 games except EA FC24.
And per your previous comment, there is also no restriction to play offline, however this is also not the case. You can't even launch the game unless your age setting is set to 12+
Please explain.
It’s December for me and my son has level 11 which is the max setting and he still cannot play Apex with me and my gf
