Points do not appear - EA Sports FC 24
Hello everyone.
I recently bought a gift card (1050 FC Points) for my sister's account, she redeemed the code but the points don't appear in her account, she plays on PS4, she activated the gift card on her PC on the website (Redeem product code ).
Yes, the account is associated on both platforms.
@secrilent I understand your concern. First, please make sure she launches her Ultimate Team on her PS4. Sometimes there might be a slight delay for the points to reflect in the game. It's generally recommended to wait for up to 24 hours. Given that you've already waited and the points haven't appeared, I'd advise reaching out to the EA support team. They have the tools to verify her purchase and ensure the points are correctly added to her account. They will help resolve the issue with the missing FC Points.
