Ps4 version download on Ps5
I got a download version of ea fc 24 with the purchase of a ps5, however I want to also be able to play the ps4 version on ps5. At the moment it does not give me the option to download the ps4 versi...
Forum Discussion
EA_Shepard
Community Manager
Community Manager@289a12de1e1639ba Hey, so that is not an error. If the option for a dual version is not there, you don't have access to it. All of the info we have on this will be located Here.
Cheers!
Additionally anything that says otherwise is not included in the information provieded
- EA_Shepard
@289a12de1e1639ba So the dual entitlement is based on the actual purchase itself and not so much if it was physical or digital. Its based on that specific purchase. Not all are dual entitlements. We cant see your account so you can contact support so they can check or the retailer but if you go into the store, and look up the game, and it doesn't show both, it is not both.
How do I contact EA support on this, the website is sending me in circles
@EA_Shepardhow is this possible? Many users have the same problem, even those who bought the bundle directly from Playstation. At the time of redemption it was clearly stated for PS4 & PS5, otherwise I wouldn't have redeemed the game. In the terms and conditions it is explained that you can play on both consoles, not that you have to buy a specific version that contains both.
