Forum Discussion
2 Replies
- EA_Barry2 years ago
Community Manager
Download and install all available Windows Updates
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Check your machine meets the below requirements:
- OS: Windows 10 - 64-Bit
- Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
- Processor(Intel): Intel Core i5-6600K @ 3.50GHz
- Memory: 8 GB
- Graphics Card(AMD): AMD Radeon RX 570 4GB
- Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
- Direct X: 12 Compatible video card or equivalent (feature level 12_0)
- Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
- Hard Drive Space: 100 GB
Thanks.
hey i also have problem. i play launch game. i see anticheat logo for about 5-10sec then it closes and i end back to ea app. is there any fix yet