Community ManagerHey @Kaopancgghaha did you manage to get this sorted or are you still having issues?
It can take a little while for any additional content to pop up and logging in and out of your account can help.
Darko
I've been tried the log out the ea account but if i've to log out the steam too you can replied me
btw, my problem not manage yet
Community ManagerHey @Kaopancgghaha best to speak with our live support: https://help.ea.com/uk/help-home/
Darko
Where do i have to go when i pressed the link?
Community ManagerYou can select the most appropriate topic for your issue @Kaopancgghaha
Darko
I've Select it and i see my another post of me (Same topic, I've post this topic twice and it landed on my first topic)
@EA_Darko
Community ManagerDo you mean that you have a case open already about this @Kaopancgghaha?
Darko
He doesn't answer me quite
So i've made the second one and i've found you
By the way i didn't see anything quite as my issue
I've redeem it and It's said i'll earn 4,600 FC points
Community ManagerHey @Kaopancgghaha you will need to wait for the team to respond.
There is nothing more that we on AHQ can do to assist with account related issues like this.
Darko
How can i connect the team cause it's been a while (8 days)
Community ManagerThe only way to speak with the team is using the link shared above @Kaopancgghaha.
What is the status of your case when you check it?
Darko
Community ManagerWhat does it say when you check your case @Kaopancgghaha?
Does it say waiting on player or something else?
Darko
