EA_Aljo
Community Manager
Community ManagerRe: Refund FC24
Hello, @Sl1mControl
Where did you purchase FC 24 from?
Forum Discussion
13 Replies
- @EA_Aljo From site ea
- @EA_Aljo I don't have a button to contact an assistant
- @Sl1mControl Alter the issue categories and give it another try; this might resolve the problem.
- @Heman_Superman Does not help
- @Sl1mControl There can be a few factors that determine the contact options like region and the categories selected. Can you double-check the region is set to the right country (flag in the top right of the help.ea.com website). What categories would you be selecting at the moment?
- EA_Aljo
Please follow these steps:
- Go to help.ea.com
- Select FC 24
- Select Orders on the left
- Choose "I want a refund"
That should give the option to contact an advisor.
- @EA_Aljo I do exactly that, but there is no button "Сhat with us"
This button is missing
- @Sl1mControl Could you try switching your browser or using incognito mode?
- EA_Aljo
Are you still having trouble with this? If so, can you try using a different device?
I am having the same trouble. No refund button. After being told to contact an advisor for a refund after 24h, the button to contact an advisor is also gone.
Featured Places
