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@ashwinsarma1998 Uninstalling a game does not cause a loss of content, especially currencies. The personal settings issue is being looked into though. You can try the following to see if this helps you with that.
When you launch the game, delete the personal settings 1 on the first screen
Create new personal settings
Go into Profile settings
Delete option
Delete the following:
Personal Settings 1
UT Squad Update 1
DLC Asessts 1
Close the game
On your PC go to C:\Users\user\Documents\FC 24 - delete the settings folder.
Reboot the game and try again.
I will do this when I finish work and let you know if it has worked.
I don’t have the FC 24 folder in my documents , I have checked a few times but can not find it.
Regarding the issue, do you know when it will be fixed?
- EA_Shepard2 years ago
Community Manager
@ashwinsarma1998 I'm afraid we don't really provide ETAs on when something will be fixed because we aren't the development team. If a CM says it will be fixed on XXX, and it is not then we get in trouble. This is why we don't provide an ETA to players when they ask this question.
If you see no folder, that means it's a bad install or it is installed in another location. if you have more than one drive installed, make sure it's being installed to the same drive as the EA app.
- 2 years ago
I have tried all the things you have mentioned but nothing has worked. I am not sure what to do now. @EA_Shepard
- EA_Shepard2 years ago
Community Manager
@ashwinsarma1998 The next steps would be to try one of the following
- Put your device in a Clean Boot then launch the game
- Try the Game in different Compatibility settings
- Try Safe Mode with Networking
- Try a new Windows Account
If its not showing you those files, it could be the Windows account or a permissions issues preventing it from working as intended.
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