Forum Discussion
EA_Shepard
Community Manager
2 years ago@ashwinsarma1998 The next steps would be to try one of the following
- Put your device in a Clean Boot then launch the game
- Try the Game in different Compatibility settings
- Try Safe Mode with Networking
- Try a new Windows Account
If its not showing you those files, it could be the Windows account or a permissions issues preventing it from working as intended.
2 years ago
Thank you that has finally fixed the problem. I created a new account on windows and it’s fixed now.
Thank you I appreciate your help, enjoy the rest of your week 🙂
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