Community Manager@AyyFoo6 Hey, for these, when a refund is processed and it goes past about a week with no refund, you would need to reach out to live support so that they can take a look. They have a specific process they follow for refunds not being received. Not something that is handled over the forums.
You can contact our live support on our Help Site. To request a chat or open a case through email.
Cheers!
@AyyFoo6 Hope you get your refund sorted out.
@EA_Shepard Incredible how you respond within a few hours of someone raising an issue relating to money, but you don't address over 200 comments in a topic regarding the absence of intro scenes in EAFC24 on new gen consoles! Dreadful handling from EA staff!
Over 400 now and still crickets.
