Forum Discussion

AyyFoo6's avatar
AyyFoo6
2 years ago

Refund Request For EA Sports FC 24 Not Received

Hello! I have been waiting for my EA Sports FC 2024 Standard Edition's refund for quite some time now. If I view it under the Great Game Guarantee page it says that I am not eligible for a refund. I ...
bsdsignr's avatar
bsdsignr
2 years ago

I have been waiting for my Refund since one week, havent gotten any response from the "cases'. I wanted to try to contact through Chat in EA Help. it seems like there's no chatting with you guys now. its really frustating and terrible experience for me. PLEASE I NEED HELP AS SOON AS POSSIBLE... PLEASE EA I BEG YOU

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@bsdsignr When a refund is processed through the system, or by support and it goes past a week, you have to contact live support as they have a process for dealing with these specifically. The best way to get a chat is with the following:

You can contact our live support on our Help Site. To request a chat or open a case through email:

  • Select the EA App
  • Select one of the account issues like I cannot log in
  • You may get a pop-up that says login and get faster help
  • Select Continue without logging in
  • This should give you the chat/email option

Featured Places

Node avatar for FC 24 General Discussion

FC 24 General Discussion

Discuss the latest news and game information around EA SPORTS FC™ 24 in the community forums.Latest Activity: 1 day ago
9,209 Posts

Recent Discussions