Rude Customer Service / FC24 Unplayable
I brought FC24 which is broken and unplayable. I cant play one game of Seasons without half my team turning to goalkeepers whenever I switch the tactics during the game. Tried downloading the update ...
Forum Discussion
@grn1989 Some of the saddest, loneliest people on planet earth on here ain't there. Ive got 1 random stranger telling me how I deserved to be spoken to like * by a customer services rep and another acting like my English teacher. They wonder why I just wanted my money back and not have to come on here snagging their game. I need my head tested.
Serves me right for buying a PS5 without a cd drive. At least I could have used the disk as an ash tray if the shop didnt take it back.
Good luck to you all.
Serves me right for buying a PS5 without a cd drive. At least I could have used the disk as an ash tray if the shop didnt take it back.
Good luck to you all.
@mfclagboat So I'm sad and lonely because I commented on your post on a public forum??? Because I disagreed with some of your post, ok then.
Listen, I feel for you and hope you get a good outcome on this, hopefully they will fix all of the issues people are having with it soon. I agree that using a public forum to try and get the game fixed isn't ideal. A lot of people have been complaining about the game on here since it was released nearly two weeks ago and the problems are still there, so clearly the forum hasn't worked so far for that.
I just didn't agree with you calling the customer service agent, who has nothing to do with game development condescending that's all. If you meant it in a different way to the way it looks then, how is anyone, including the customer service agent supposed to know that? Things look different on text than audio. I have had my fair share of dealings with customer service agents and getting angry at them doesn't help resolve your issue because most of them run off a script anyway and while they might sympathise with your situation, they can only tell you what they have been told to tell you. She was still quite happy to help you get your refund, although as it was the PS Store you purchased it from, she couldn't help with that. The agent isn't to blame here, she's just doing her job.
