Web and Companion App not unlocked yet
Dear EA, I have been playing actively since October on Nintendo Switch, but I still dont have access to the transfer market on the Companion App. Is this normal? Could you check this out for me? T...
Forum Discussion
EA_Barry
Community Manager
Community ManagerHow long does it take to get access?
How long it takes to unlock the Transfer Market is based on a few different factors.
- Your account history and if it’s in good standing by following the EAS FC rules.
- How many different Ultimate Team™ accounts you’re using on the same device.
- How many active days of Ultimate Team™ you’ve played.
- An active day is when you’ve played three full matches in Ultimate Team™ and logged into the Web or Companion App within a calendar day, following UTC timezones, per Ultimate Team™ account.
Playing more than three matches per day won’t increase your chances of unlocking the Transfer Market.
Below are some examples of how many active days of playing it takes to get access to the Transfer Market.
- For an Ultimate Team™ account that’s in good standing, and is the only account that’s been created on or logged into from a device, playing two active days would normally earn you access.
- For an Ultimate Team™ account in good standing that’s not the only Ultimate Team™ account that’s been created on or logged into from a device, it would take at least four active days to earn access. Depending on the number of Ultimate Team™ accounts used on a device, it could take longer.
- If you share your device with siblings or friends who also play Ultimate Team™, it may take more time to gain access on each Ultimate Team™ account.
https://help.ea.com/en/help/ea-sports-fc/transfer-market-web-and-companion-apps/
Thank you for the quick reply!
However, answering me with a copy paste template wont help solving my inquire. I have already read that paragraph many times before and have waited patiently. If you investigate my account you'll see that I would fit in all those points, so I should have access to the transfer market on the web and companion apps by now.
So I would like to ask you once again, please check my account and please find out why it didnt happen by now.
Cheers!
