Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? ChrisF22
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 03/01/2024
What time did you see the bug? (HH:MM AM/PM) 18:05
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try submitting an already evolved player into the new evolution
What happens when the bug occurs? It doesn't let me submit the player
What should be happening instead? I should be able to submit the eligible player

‌

I'm not able to submit my already evolved Eddie Nketiah into the new evolution, because it says I already have an evolution of this player. It doesn't work on the Web app either. 

Accepted as a solution for visibility

Hey all,

We can see from your post that you're receiving an error mentioning you already have an Evolution version for that player. To investigate this issue, please share the following info:

\n
• Platform:
\n
• Account:
\n
• Evolution you're trying to activate:
\n
• Name, Rating, and Version of the Item you're selecting for this Evolution: 
\n
• Do you have other versions of the same player? If yes, mention them.
\n
• Did you discard another Evo item of that player in the past?
\n
• Error message received when you try to select the player:
\n
• Screenshot of the message.
\n

Thank you

UPDATE: The issue is now fixed. Thank you all for your patience and collaboration

Accepted as a solution for visibility

Hey all,

We can see from your post that you're receiving an error mentioning you already have an Evolution version for that player. To investigate this issue, please share the following info:

\n
• Platform:
\n
• Account:
\n
• Evolution you're trying to activate:
\n
• Name, Rating, and Version of the Item you're selecting for this Evolution: 
\n
• Do you have other versions of the same player? If yes, mention them.
\n
• Did you discard another Evo item of that player in the past?
\n
• Error message received when you try to select the player:
\n
• Screenshot of the message.
\n

Thank you

UPDATE: The issue is now fixed. Thank you all for your patience and collaboration

They won’t. They haven’t even acknowledged the bug and chances are good that they never will. As long as it doesn’t interfere with their ideals of making money it’s a backburner and they’ll get to it when they get to it

They won’t. They haven’t even acknowledged the bug and chances are good that they never will. As long as it doesn’t interfere with their ideals of making money it’s a backburner and they’ll get to it when they get to it

@EA_LeonSK

Platform: PS5

Account: ChrisF22

Evolution you're trying to activate: Generous Goalscorer

Name, Rating, and Version of the Item you're selecting for this Evolution: Eddie Nketiah - Evolution Level 2, Path: TOTY Striker Prospect, Weak Foot, Skill Moves - 84 rated.

Do you have other versions of the same player? If yes, mention them.

- No, it did look like it would allow me to enter the TOTW Eddie Nketiah despite having the evolved version already, but I have since discarded that one and the base gold version.

Did you discard another Evo item of that player in the past?

- Yes, I used to have a previously evolved Eddie Nketiah from the Trailblazers Striker evolution (86 rated), which I used in an SBC in order to start the latest Evolution version I have now.

Error message received when you try to select the player:

You already have an evolution version of this player.

Screenshot of the m essage.

Please see attached.

Thanks for your help. 

@EA_LeonSK

Platform: PS5

Account: ChrisF22

Evolution you're trying to activate: Generous Goalscorer

Name, Rating, and Version of the Item you're selecting for this Evolution: Eddie Nketiah - Evolution Level 2, Path: TOTY Striker Prospect, Weak Foot, Skill Moves - 84 rated.

Do you have other versions of the same player? If yes, mention them.

- No, it did look like it would allow me to enter the TOTW Eddie Nketiah despite having the evolved version already, but I have since discarded that one and the base gold version.

Did you discard another Evo item of that player in the past?

- Yes, I used to have a previously evolved Eddie Nketiah from the Trailblazers Striker evolution (86 rated), which I used in an SBC in order to start the latest Evolution version I have now.

Error message received when you try to select the player:

You already have an evolution version of this player.

Screenshot of the m essage.

Please see attached.

Thanks for your help. 

Thank you, @22ChrisF22, for the details.

@ByShadir, do you remember if you also had an evolved Item of Bernardo Silva you submitted into an SBC in the past?

Thank you, @22ChrisF22, for the details.

@ByShadir, do you remember if you also had an evolved Item of Bernardo Silva you submitted into an SBC in the past?

• Platform: PS5
• Account: bulldogmorgan
• Evolution you're trying to activate: down the right side
• Name, Rating, and Version of the Item you're selecting for this Evolution: Risa Shimizu, 83 Ovr, FS right back power up evolution
• Do you have other versions of the same player? No
• Did you discard another Evo item of that player in the past? Yes
• Error message received when you try to select the player: you already have an evolution version of this player

I quicksold the card in question, to then recover the card in an attempt to fix the bug, but unfortunately that created a new problem. The card now crashes the game whenever I try to claim the card from the unclaimed card section in Ultimate team

• Platform: PS5
• Account: bulldogmorgan
• Evolution you're trying to activate: down the right side
• Name, Rating, and Version of the Item you're selecting for this Evolution: Risa Shimizu, 83 Ovr, FS right back power up evolution
• Do you have other versions of the same player? No
• Did you discard another Evo item of that player in the past? Yes
• Error message received when you try to select the player: you already have an evolution version of this player

I quicksold the card in question, to then recover the card in an attempt to fix the bug, but unfortunately that created a new problem. The card now crashes the game whenever I try to claim the card from the unclaimed card section in Ultimate team

exact same thing is happening with me. I tried fixing by quickselling and recovering multiple times, and it just doesnt work anymore. I don't know what to do because i don't have anymore quicksell recoveries, and now my sesko (which i did not glitch or do anything bad with) will probably be gone forever ☹️ Ive been waiting for an evo for this guy for forever too!

exact same thing is happening with me. I tried fixing by quickselling and recovering multiple times, and it just doesnt work anymore. I don't know what to do because i don't have anymore quicksell recoveries, and now my sesko (which i did not glitch or do anything bad with) will probably be gone forever ☹️ Ive been waiting for an evo for this guy for forever too!

did this ever get fixed for you? having this same issue right now...

did this ever get fixed for you? having this same issue right now...

I cannot submit my Pedro Neto in this evolution either, he is now 80 rated, I only put him into the right star evolution. I did discard his 87 centurion sharp shooter in the past because I wanted him with 5* skills. I currently only have this neto evolution he is toty honourable mentions rarity from the completed right star evolution. Error message: \"You already have an Evolution version of this player.\"

I cannot submit my Pedro Neto in this evolution either, he is now 80 rated, I only put him into the right star evolution. I did discard his 87 centurion sharp shooter in the past because I wanted him with 5* skills. I currently only have this neto evolution he is toty honourable mentions rarity from the completed right star evolution. Error message: \"You already have an Evolution version of this player.\"

I’m having same issues, but one player I have this issue with I haven’t submitted into evo before and quick sold

• Platform: PS5
• Account: ConCabeza8
• Evolution you're trying to activate: fut champs Evo
• Name, Rating, and Version of the Item you're selecting for this Evolution: Schlupp 88 rated
• Do you have other versions of the same player? No
• Did you discard another Evo item of that player in the past? No
• Error message received when you try to select the player: you already have an evolution version of this player

I’m having same issues, but one player I have this issue with I haven’t submitted into evo before and quick sold

• Platform: PS5
• Account: ConCabeza8
• Evolution you're trying to activate: fut champs Evo
• Name, Rating, and Version of the Item you're selecting for this Evolution: Schlupp 88 rated
• Do you have other versions of the same player? No
• Did you discard another Evo item of that player in the past? No
• Error message received when you try to select the player: you already have an evolution version of this player

• Platform: PS5
• Account: lfcnellson34
• Evolution you're trying to activate: generous goalscorer
• Name, Rating, and Version of the Item you're selecting for this Evolution: nunez, 85, Skill moves Evo
• Do you have other versions of the same player? If yes, mention them. No
• Did you discard another Evo item of that player in the past? Yes
• Error message received when you try to select the player: 1st March
• Screenshot of the message.

• Platform: PS5
• Account: lfcnellson34
• Evolution you're trying to activate: generous goalscorer
• Name, Rating, and Version of the Item you're selecting for this Evolution: nunez, 85, Skill moves Evo
• Do you have other versions of the same player? If yes, mention them. No
• Did you discard another Evo item of that player in the past? Yes
• Error message received when you try to select the player: 1st March
• Screenshot of the message.

• Platform: PS5
• Account: lfcnellson34
• Evolution you're trying to activate: generous goalscorer
• Name, Rating, and Version of the Item you're selecting for this Evolution: nunez, 85, Skill moves Evo
• Do you have other versions of the same player? If yes, mention them. No
• Did you discard another Evo item of that player in the past? Yes
• Error message received when you try to select the player: 1st March
• Screenshot of the message.

• Platform: PS5
• Account: lfcnellson34
• Evolution you're trying to activate: generous goalscorer
• Name, Rating, and Version of the Item you're selecting for this Evolution: nunez, 85, Skill moves Evo
• Do you have other versions of the same player? If yes, mention them. No
• Did you discard another Evo item of that player in the past? Yes
• Error message received when you try to select the player: 1st March
• Screenshot of the message.

Platform: PC

Account: ByShadir

Evolution you're trying to activate: Pick it up (expires in an hour)

Name, Rating, and Version of the Item you're selecting for this Evolution: Bernardo Silva gold 88

Do you have other versions of the same player? No

Did you discard another Evo item of that player in the past? Yes

Error message received when you try to select the player: You already have an evolution version of this player

Platform: PC

Account: ByShadir

Evolution you're trying to activate: Pick it up (expires in an hour)

Name, Rating, and Version of the Item you're selecting for this Evolution: Bernardo Silva gold 88

Do you have other versions of the same player? No

Did you discard another Evo item of that player in the past? Yes

Error message received when you try to select the player: You already have an evolution version of this player

Error message: You already have an evolution version of this player

Error message: You already have an evolution version of this player

• Platform: PC
• Account: impecanable17
• Evolution you're trying to activate: Generous goalscorer
• Name, Rating, and Version of the Item you're selecting for this Evolution: Darwin Nunez, 85, Skill MovesTraining evo
• Do you have other versions of the same player? No
• Did you discard another Evo item of that player in the past? Yes, I submitted a Nunez Founders evo into an SBC
• Error message received when you try to select the player: \"An unexpected error occurred. Please try again.\" on web app. On EAFC24 \"You already have an evolution version of this player\"
• Screenshot of the message.

• Platform: PC
• Account: impecanable17
• Evolution you're trying to activate: Generous goalscorer
• Name, Rating, and Version of the Item you're selecting for this Evolution: Darwin Nunez, 85, Skill MovesTraining evo
• Do you have other versions of the same player? No
• Did you discard another Evo item of that player in the past? Yes, I submitted a Nunez Founders evo into an SBC
• Error message received when you try to select the player: \"An unexpected error occurred. Please try again.\" on web app. On EAFC24 \"You already have an evolution version of this player\"
• Screenshot of the message.

• Platform: PC.
• Account: KINGKAIGOAT.
• Evolution you're trying to activate: Fantasy FC Assisting Winger.
• Name, Rating, and Version of the Item you're selecting for this Evolution: Gabriel Martinelli, 84 Overall, Gold Rare.
• Do you have other versions of the same player? If yes, mention them. NO
• Did you discard another Evo item of that player in the past? Yes, but it was multiple months ago.
• Error message received when you try to select the player: Unexpected error occurred. Please try again later.
• Screenshot of the message.

<span;>Platform: PS5
<span;>Account: rapperbrot
<span;>Evolution you're trying to activate: Fantasy FC Assisting Winger
<span;>Name, Rating, and Version of the Item
<span;>you're selecting for this Evolution: Robin Hack- Rating:84- Evolution Level 2 [and Toty nominee (Bug)]
<span;>Do you have other versions of the same
<span;>player? Ifyes, mention them: Silver Card 72 Rating
<span;>Did you discard another Evo item of that
<span;>player in the past?: Yes, to start new with him
<span;>Error message received when you try to
<span;>select the player: You already have an evolution version of this player
<span;>Screenshot of the message.

• Platform: Ps5
• Account: Wafflemaster72
• Evolution you're trying to activate: Generous Goalscorer
• Name, Rating, and Version of the Item you're selecting for this Evolution: Nketiah 83 Evo 
• Do you have other versions of the same player? No
• Did you discard another Evo item of that player in the past? No
• Error message received when you try to select the player: Failed to move items
• Screenshot of the message.

• Platform: Ps5
• Account: Wafflemaster72
• Evolution you're trying to activate: Generous Goalscorer
• Name, Rating, and Version of the Item you're selecting for this Evolution: Nketiah 83 Evo 
• Do you have other versions of the same player? No
• Did you discard another Evo item of that player in the past? No
• Error message received when you try to select the player: Failed to move items
• Screenshot of the message.

• Platform: Xbox 
• Account: LJ Bolton
• Evolution you're trying to activate: Down the right side and Generous goalscorer
• Name, Rating, and Version of the Item you're selecting for this Evolution: Conor Bradley (77 evo) and Dion Charles (68 common silver)
• Do you have other versions of the same player? No other versions currently in club neither do I have any in discard recovery.
• Did you discard another Evo item of that player in the past? Yes. I previously discarded an evo of both of these cards months ago.
• Error message received when you try to select the player: On console “you already have evolution of this player” and on companion app “an unexpected error occurred. Please try again.”
• Screenshot of the message.

• Platform: Xbox 
• Account: LJ Bolton
• Evolution you're trying to activate: Down the right side and Generous goalscorer
• Name, Rating, and Version of the Item you're selecting for this Evolution: Conor Bradley (77 evo) and Dion Charles (68 common silver)
• Do you have other versions of the same player? No other versions currently in club neither do I have any in discard recovery.
• Did you discard another Evo item of that player in the past? Yes. I previously discarded an evo of both of these cards months ago.
• Error message received when you try to select the player: On console “you already have evolution of this player” and on companion app “an unexpected error occurred. Please try again.”
• Screenshot of the message.