Can’t connect to EA servers
Can’t connect to EA servers in FC24 as usual the problem disappears by itself and then comes back from time to time. I can login in with my friends account on the same console but not with mine. Is...
Forum Discussion
And that’s through my phone. The Xbox is running Ethernet connection.
EA_Solaire
Community Manager
Community ManagerCould you also attach a screenshot on the Connection Report of your recent Match Results as well please?
@EA_Solaire wrote:Could you also attach a screenshot on the Connection Report of your recent Match Results as well please?
Yeah sure but what’s the point when I already know it’s an account issue. Already told support several times that I can login if I switch to my friends account with zero issues. And if I switch back to mine it says servers are unavailable.
- https://youtube.com/shorts/FhLVEr5gJWA?si=v742nY4LgaEtl6h_.
Demonstrates the issue where you can see I can’t login with my gamertag but if I switch to my friends it instantly logs in. have you been soft banned be4? I thtink EA apply whitelist mechanism so that our IP address are blocked.
@frankyu07 wrote:have you been soft banned be4? I thtink EA apply whitelist mechanism so that our IP address are blocked.
No never been banned on fc24, But the whole thing feels like a shadowban I know. And no one at support can tell me because it seems to be impossible to get in contact with a real person on EA help. The whole chat system feels AI based.
It seems your feeling is quite right. EA set up a forum to let user help user.
Still waiting for a reply about actual support regarding my account. Still can’t login from time to time. And I need someone at EA to look into my account. The bot live chat is useless I get the same replies all the time.
