Can’t connect to EA servers in FC24 as usual the problem disappears by itself and then comes back from time to time. I can login in with my friends account on the same console but not with mine.
Is there any way getting in touch with a real person not an AI on EA help? I have several tickets and none have been solved. Someone needs to look into MY account not just bug report and nothing happens. Customer support is beyond bad it’s just ridiculous.
have you been soft banned be4? I thtink EA apply whitelist mechanism so that our IP address are blocked.
@frankyu07 wrote:have you been soft banned be4? I thtink EA apply whitelist mechanism so that our IP address are blocked.
No never been banned on fc24, But the whole thing feels like a shadowban I know. And no one at support can tell me because it seems to be impossible to get in contact with a real person on EA help. The whole chat system feels AI based.
It seems your feeling is quite right. EA set up a forum to let user help user.
Still waiting for a reply about actual support regarding my account. Still can’t login from time to time. And I need someone at EA to look into my account. The bot live chat is useless I get the same replies all the time.
