Forum Discussion

jww95's avatar
2 years ago

CLUBS PLAYOFFS RUINED

Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID?
Which mode has this happened in? Clubs
Which part of the mode? Club Match
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Play the game
What happens when the bug occurs? Playing the game
What should be happening instead? Not crashing

GETTING LOSSES FOR DESYNC ERRORS CONSTANTLY. RIDICULOUS. 

AS NOTED HERE: https://x.com/a_burke21/status/1720425757670006900?s=46&t=vboFMlAbE19dTD3xnUomPg

7 Replies

  • Dear EA,

    I hope this comment finds you well. I am reaching out to express my considerable dissatisfaction with the repeated disconnections I've experienced during EAFC Clubs matches. I am a long-standing supporter of EA and its games, but my recent experiences have seriously challenged my loyalty and enthusiasm.

    One of the most anticipated modes for me is the Play Offs. I have spent countless hours building my skills, strategizing, and coordinating with my team to ensure we perform our best. Imagine our collective frustration when, after all that effort, we find ourselves disconnected from crucial matches, sometimes moments away from a potential win. The disappointment isn't just about that one game—it's about the countless hours leading up to it, the strategy sessions, and the anticipation, all rendered moot by an unforeseen disconnection.

    These disconnections are not isolated incidents. They have happened frequently enough to suggest a systemic issue that needs urgent attention. And while I recognize that no system can be perfect, the regularity of these disruptions, especially during such critical moments in the Play Offs mode, is unacceptable. The integrity of the competition is compromised when matches are decided not by skill or strategy but by who manages to stay connected.

    Furthermore, I'd like to emphasize the emotional investment players make in such modes. Every disconnect isn't just a technical glitch; it's a blow to the enthusiasm and passion we bring to the game. It diminishes our experience, making us question our investment in both time and money.
    I urge Electronic Arts to address this issue as a priority and compensate us accordingly. A company with EA's reputation and resources should be able to provide a stable and reliable gaming experience for its users. Addressing these connection issues is fundamental to maintaining trust and ensuring that players like me continue to support and enjoy the games you produce.
    Thank you for taking the time to consider my concerns. I sincerely hope to see improvements and look forward to more stable and enjoyable gameplay in the future.

    Sincerely,
    DK_Juiceworld_XD
  • jww95's avatar
    jww95
    2 years ago

    Dear EA,

    I write to you alongside my friend DK_Juiceworld_XD and the wider gaming community, not just as customers, but as passionate gamers whose enthusiasm is being eroded by the very hands that crafted our beloved virtual arenas. The recurring disconnections during EAFC Clubs matches have escalated beyond mere technical grievances; they are now fostering an atmosphere rife with the toxicity that EA publicly condemns.

    The anticipation and camaraderie that should define the Play Offs are being replaced by a sense of hopelessness and bitterness. This is not just about losing a game—it's about losing faith in a system that seems indifferent to our distress. Each disconnection fuels a cycle of negativity, turning what should be a unifying experience into a source of strife and resentment. This is the antithesis of the positive gaming culture EA purports to support.

    The emotional distress caused by these persistent issues cannot be overstated. Players are left feeling cheated, their time and emotional investment rendered meaningless. This isn't simply a call for technical support; it's a plea for EA to acknowledge and address the psychological impact that these problems are inflicting on its community.

    We urge EA to take immediate and effective action to combat these problems, not only to repair the gameplay but also to heal the community. This is an opportunity for EA to demonstrate its commitment to its players—not through words, but through concrete actions that affirm its stance against creating a toxic gaming environment.

    We await a response that is as serious and committed as the emotional investment we have made in your games. It is in your power to turn this situation around and to reaffirm our trust in the EA name.

    Yours in gaming.

  • Dear EA Sports Customer Support Team,

    I hope this comment finds you well. I am writing to express my extreme disappointment and frustration regarding a recent experience with one of your games, EAFC 24.

    On 04/11/2023, my friends and I were engaged in an intense EAFC Pro Clubs match and we were on the verge of victory. The excitement and enthusiasm were at their peak as we were leading the game, and our teamwork was impeccable.

    However, our joy was short-lived as we encountered a sudden disconnection issue. This abrupt disconnection from the game caused an incredible amount of heartache and headache, and my teammates and I are left devastated.

    The disconnection not only spoiled our gaming experience but also resulted in a loss that we felt was undeserved. We have invested time and effort into perfecting our gameplay and working as a team, and to have it all undone due to an unfortunate technical glitch is disheartening.

    I understand that technical issues can occur, but such incidents can severely impact the overall enjoyment and competitiveness of your games. I kindly request that you investigate the cause of this disconnection issue and take necessary steps to prevent such incidents from happening in the future. In addition, I would appreciate it if you could consider a compensation gesture or in-game rewards as a token of goodwill for the frustration and disappointment we experienced.

    I have been a loyal fan of EA Sports games for many years, and I hope that this issue can be resolved promptly so that I can continue to enjoy your products without the fear of disconnection robbing us of our hard-earned victories.

    Thank you for your attention to this matter. I look forward to hearing from you soon and to a swift resolution of this issue.

    Sincerely,

    WittyGooner

  • jww95's avatar
    jww95
    2 years ago

    Hey WittyGooner,

    I'm right there with you, paddling in this soup of absurdity that EA has ladled out. It feels like we've been planting our gaming seeds in their digital soil, nurturing them with our skills and passion, hoping for a bountiful harvest. But just as the fruits begin to ripen—bam!—the scarecrow turns out to be a crow, and our crops are scattered to the winds.

    These disconnections are like a pack of raccoons that have found our picnic basket of joy and are relentlessly tearing into it. We're left holding the sandwiches of dismay, our lettuce of loyalty wilting under the sun of inconsistency.

    EA claims to be the gardener fighting the weeds of toxicity, but it seems they've been watering these nettles with a hose of hypocrisy. And every time the connection drops, it's like a clown jumping out of a jack-in-the-box when you were expecting a symphony's crescendo.

    Let's raise our odd socks on the flagpole of solidarity, WittyGooner, and send a message in a bottle into the sea of change, hoping EA will find it on the shores of their corporate castle.

    Keep fighting the bizarre battle, comrade

  • Dear @wittygooner and @Fxlse9,

    I hope this message finds you well, despite the recent unsettling experiences we've had with EAFC 24 Pro Clubs. I felt compelled to reach out personally after seeing your shared sentiments. It’s important for me to express just how deeply I empathize with both of you.

    The disconnections from the Pro Clubs match, particularly during such a crucial time as the Play Offs, have left me feeling incredibly heartbroken and devastated. It's not just the loss of a match; it's the countless hours, the strategies we crafted, the synergy we tried to establish with our teams, and the anticipation of a rewarding game. All of it feels undermined by an unforeseen technical glitch. It's been a hard pill to swallow, and emotionally, I too feel as if I've been completely annihilated.

    As fellow players and enthusiasts, I believe our collective voice and shared experiences matter. It’s reassuring, albeit in a bittersweet way, to know that I’m not alone in these feelings, and that others like you understand the gravity of this situation. It's not just a game to us; it's a passion, a commitment, and to have it disrupted this way truly tests our patience and emotional investment.

    I genuinely hope we can find a way to move past this collectively, whether it's by pushing for better service, seeking solutions, or simply supporting one another as a community. Know that I stand with you in seeking a better gaming experience, and I truly appreciate your vocalizing your feelings—it's crucial for change.

    Wishing you both smoother gaming sessions ahead and hoping our paths cross again under better circumstances.

    Sincerely,
    DK_Juiceworld_XD

  • jww95's avatar
    jww95
    2 years ago

    Hey WittyGooner and DK_Juiceworld_XD,

    We’ve all been through the wringer with these glitches, haven’t we? It’s like we’ve been invited to a grand ball, only to have our glass slippers shatter with every step. The loss we feel is real, and it's essential to recognize that even in the digital realm, grief has its place.

    It’s okay to feel the weight of those vanished victories, to mourn the strategy and time that now seem like sand castles washed away by an uncaring tide. This grief is not just about what’s lost, but also about acknowledging the investment of our hearts and minds into something we love, only to watch it falter at the hands of an indifferent glitch.

    So let’s take a moment, a beat, a breath. Let’s honor the highs and lows, the elation and the downfalls, because it’s in this grieving process that we find closure and begin to rebuild. It’s how we start to glue the pieces of our shattered expectations back together, how we find the strength to march back onto the digital battlefield.

    Together, let’s turn this grief into a galvanizing force that pushes for change, ensuring that the ghosts of glitches past won’t haunt our future gaming experiences.

    We’ll get over this loss, not by forgetting, but by remembering and demanding the quality and stability we deserve.

    Keep your head up and your controller charged.

  • Posting on behalf of my Pro Clubs team mate Mojo2592 (as promised)

    Greetings EA,

    Blessed love and respect to you. Mi hope this letter finds you in good health and spirits, but mi must address a situation that's been troubling I and I heart deeply. Jah knows, mi put nuff time and effort into the EAFC Clubs matches, hoping for some irie vibes and a chance to show mi skills alongside mi bredren. But it seems like Babylon system keep tripping I up.

    Now, mi understand that technical issues can happen, seen? But the frequency of these disconnections during mi crucial Play Offs matches, it’s like a thunderstorm on a sunny beach day. Mi vibes get totally killed, man. After all the hours of preparation, gathering mi crew, and getting into the rhythm, to be disconnected is a massive blow, not just to mi game, but to mi spirit.

    This isn't just about winning or losing; it’s about the journey, the unity, the vibes we all share. And when that gets disrupted, it feels like we’re being kept down by a system that should be uplifting us. Mi bredren and sistren, all over, are feeling the same pain, and it's high time for some redemption.

    Mi kindly ask you to address these issues with the urgency and respect they deserve. Remember, in this gaming world, we’re one big family, seeking harmony, competition, and joy. Let's keep the vibes right and make sure everyone can enjoy the game without these setbacks.

    Guidance and protection pon your journey, and mi hope to see some positive changes soon.

    One love,

    Mojo2592

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