Hey everyone,
Thank you for your reports and your patience.
The issue should now be fixed, as communicated by our Team.
You can always check @EASFCDIRECT on X to check our latest updates and communications.
Product: EA SPORTS FC 24
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? MEGAman574
Which mode has this happened in? Clubs
Which part of the mode? Club Match
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Win a playoffs clubs match that goes into extra time
What happens when the bug occurs? Your club's W-L record will update correctly in the calendar, but in the playoffs rankings/season info, your record and your matches played will not update.
What should be happening instead? Your W-L record and matches played should update correctly
In the images below you can see the proof of our games not counting towards our record. We played 6 playoffs matches, but only four counted (matches played is 16/20 when it should be 14/20). The games against T9ab mouk FC and RC Hoot Owls both went into extra time where we ended up winning both matches, however, our W-L record only updated in our calendar. Our season info/playoff rankings still show we are 2-2 even though we should be 4-2. Last playoffs, another issue with extra time wins/losses occurred where no matter the result, a draw would be counted and the goals for ratio would get screwed up. Just hoping that EA can fix this issue ☹️
