Hey everyone,
Thank you for your reports and your patience.
The issue should now be fixed, as communicated by our Team.
You can always check @EASFCDIRECT on X to check our latest updates and communications.
Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? ethanwoodyf1_
Which mode has this happened in? Clubs
Which part of the mode? Club Match
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? At the end of a Clubs Playoff match when a game is won, it disconnects from the server and kicks to main menus. Then when entering back in to clubs the win is not applied to the playoff table. However, the win is registered in match history and still seen as a playoff game. So the match is there clearly, but just not added to the playoff record.
What happens when the bug occurs? Disconnected at the end of the game. The match win is not applied. But is seen in match history.
What should be happening instead? Should just return to match search, and have the win count.
In Pro Clubs, we played in the playoffs and won 3 games, but two of them didnt apply to the playoffs.
At the end of a Clubs Playoff match when a game is won, it disconnects from the server and kicks to main menus. Then when entering back in to clubs the win is not applied to the playoff table. However, the win is registered in match history and still seen as a playoff game. So the match is there clearly, but just not added to the playoff record.
